Risk and Controls/Quality Assurance Lead - Citi

Risk and Controls/Quality Assurance Lead – Citi Join to apply for the Risk and Controls/Quality Assurance Lead – Citi role at Jobs via eFinancialCareers Risk and Controls/Quality Assurance Lead – Citi 2 days ago Be among the first 25 applicants Join to apply for the Risk and Controls/Quality Assurance Lead – Citi role at Jobs via eFinancialCareers Get AI-powered advice on this job and more exclusive features. Overview Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in over 160 countries. We offer a broad range of financial products and services including consumer banking, credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our goal is to help clients achieve their financial objectives with innovative ideas, top-tier products, and unmatched access to capital and liquidity. The Team Technology & Business Enablement (T&BE) supports Citi\’s operational and growth objectives by providing technical solutions and infrastructure. T&BE manages technology, cybersecurity, and transaction processing, aiming to deliver secure, reliable, and efficient services. The Enterprise Data Office within T&BE oversees Citi\’s data strategy and standards, ensuring effective data management. Role Overview The T&BE Quality Assurance (QA) function, part of the T&BE COO organization, provides independent assessments of the effectiveness and quality of remediation efforts related to high severity issues and regulatory commitments globally. This senior role reports to the Data Quality Assurance Director, based in New York or London. Key Responsibilities Manage and oversee QA activities to ensure timely and high-quality reviews, maintaining accurate documentation and workflow updates. Lead QA assessments to independently verify the design and effectiveness of remedial actions for high severity issues and regulatory comments. Support issue owners in effective and timely remediation of issues. Assist in defining corrective actions when new issues are identified. Monitor remediation progress and support issue validation for closure. Foster partnerships across functions to ensure accountability and effective remediation. Escalate concerns appropriately and contribute to senior management reporting. Drive continuous improvement in QA strategies, procedures, and coverage. Assist in resource and budget management for QA activities and mentor team members. Prepare weekly reports and review internal and external QA deliverables. Support ad-hoc projects and stakeholder communication across regions. Qualifications Extensive experience in risk, control, audit supervision, and quality assurance processes. Deep knowledge of data, technology processes, and associated risks. Experience with data remediation activities. Strong critical thinking and problem-solving skills. Understanding of risk management frameworks, controls, and governance. Experience working across organizational functions and implementing risk policies. Knowledge of banking regulations and supervisory expectations. Excellent communication skills, with ability to engage senior management effectively. Education Bachelor\’s degree required; Master\’s preferred. Benefits Joining Citi London offers a hybrid work environment, competitive salary, and benefits including: 27 days annual leave + bank holidays Performance bonus Private medical and life insurance Employee assistance program Pension plan Paid parental leave Employee discounts Learning and development resources We are committed to a diverse and inclusive workplace where everyone can thrive. #J-18808-Ljbffr