Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage group travel bookings, sourcing hotels, flights, and coordinating with clients.
- Company: Join a family-run travel company with 50 years of experience in group tours.
- Benefits: Enjoy flexible hours, 20 days holiday, and a NEST pension plan.
- Why this job: Be part of a close-knit team delivering unique travel experiences with minimal travel required.
- Qualifications: Previous travel arrangement experience and strong customer service skills are essential.
- Other info: Office-based role near Sevenoaks with free parking and easy station access.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an enthusiastic Travel Consultant, with experience in making complex travel arrangements. This is a lovely role working for a small, specialist travel company.
Our client is a specialist tour operator organising group tours for 50 years. They are a family run business with 9 members of staff. A long standing team member will be retiring in February 2025, therefore the client is seeking a new Group Bookings Manager. This is a tight knit team of three, working together to deliver interesting itineraries.
The Role
This is an existing role working in a team of three, where each person is responsible for looking after their assigned groups. Once the booking request has been made by a client, the individual will be responsible for sourcing hotels, flights, coaches and add-ons. They will create the price and manage the bookings, liaising regularly with the client to manage the process through to payments and ongoing updates to the booking. There is very little requirement to travel.
The Candidate
- Must have previous experience making travel arrangements (for example previous experience gained in the travel industry, or as a PA or events manager).
- Competent using MS Office (particularly Word, Excel and Outlook) and with CRMs in general.
- Excellent customer service skills.
- Excellent communication skills, verbal and written.
- Happy to roll your sleeves up and help out where needed in this small team.
The Terms
- Salary up to £30k FTE* (Dependent on Experience)
- Min 30 hours per week (up to full-time, which is 35 hours), please indicate your preferred working pattern on application.
- Location - This is an office-based role near Sevenoaks. The office is close to a station and also has free parking.
- 20 days holiday, plus bank holidays. In addition the company closes between Christmas and New Year.
- NEST Pension
If you are confident making complex travel arrangements, have an acute eye for detail and are looking for a friendly small business to join, please apply using the button below.
Travel Consultant employer: BACK HOME BAND
Contact Detail:
BACK HOME BAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Familiarise yourself with the specific travel arrangements and itineraries that the company offers. Research their past tours and understand what makes them unique, as this will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Brush up on your customer service skills, as this role requires excellent communication and interpersonal abilities. Consider preparing examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Tip Number 4
Be ready to discuss your proficiency with MS Office and CRMs in detail. Prepare to share specific instances where you've used these tools effectively in your previous roles, as this will showcase your capability to handle the technical aspects of the job.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in making complex travel arrangements. Include specific examples of past roles where you managed bookings, sourced hotels, or liaised with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your customer service skills and how they align with the company's values, as well as your ability to work in a small team.
Highlight Relevant Skills: In your application, emphasise your proficiency in MS Office and any experience with CRMs. Provide examples of how you've used these tools effectively in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including a brief example in your application that demonstrates your verbal and written communication skills, perhaps through a successful client interaction.
How to prepare for a job interview at BACK HOME BAND
✨Showcase Your Travel Experience
Make sure to highlight your previous experience in making complex travel arrangements. Be prepared to discuss specific examples of itineraries you've created and the challenges you faced, as this will demonstrate your capability to handle the role.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this position, think of instances where you've gone above and beyond for a client. Share these stories during the interview to illustrate your commitment to providing exceptional service.
✨Familiarise Yourself with MS Office and CRMs
Brush up on your skills with MS Office, especially Word, Excel, and Outlook, as well as any CRM systems you've used. Being able to discuss how you've utilised these tools in past roles will show that you're ready to hit the ground running.
✨Emphasise Teamwork and Flexibility
This role is part of a small team, so it's important to convey your ability to work collaboratively. Share examples of how you've contributed to a team environment and your willingness to help out in various capacities when needed.
