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- Tasks: Engage with customers and ensure a clean, welcoming environment.
- Company: Join SSP, the global food travel experts with over 500 brands.
- Benefits: Enjoy up to 50% employee discounts and flexible scheduling.
- Why this job: Be part of a dynamic team that values innovation and customer service.
- Qualifications: Must be 18+ to handle alcohol; no prior experience required.
- Other info: Participate in fun activities like barista competitions and enjoy health support.
Pay Rate: £11.44 per hour
Shift Pattern: Full Time, scheduled between 5am-8pm including weekends. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!
WHY JOIN SSP AS TEAM MEMBER?
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- 75% discount on your meal while on shift.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS TEAM MEMBER YOU'LL:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Feel like you could belong at SSP? Apply now and start the best part of your journey as Team Member! SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Team Member employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands and franchises that SSP works with. Knowing about Upper Crust, Millie's Cookies, and others will help you engage in conversations during the interview and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service or food handling. Even if it's informal, sharing stories about how you've provided excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the shifts are scheduled between 5am-8pm, showing that you can work weekends and varied hours will demonstrate your commitment to the role.
✨Tip Number 4
Express your passion for food and travel during the interview. This aligns with SSP's mission and can help you connect with the interviewers on a personal level, making you a memorable candidate.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Pumpkin Café. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or food-related roles. Emphasise any teamwork or fast-paced environment experience that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Pumpkin Café and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for food and travel during the interview. Share any personal experiences or favourite dishes that relate to the role, as this will demonstrate your genuine interest in the industry.
✨Highlight Customer Service Skills
Since the role involves engaging with customers, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you've provided exceptional service and handled challenging situations.
✨Demonstrate Teamwork Abilities
Collaboration is key in a fast-paced environment like a café. Be ready to talk about times when you've worked effectively within a team, showcasing your ability to communicate and support your colleagues.
✨Understand the Company Culture
Familiarise yourself with SSP's values and culture before the interview. Mention how you align with their commitment to diversity and inclusion, and be prepared to discuss how you can contribute positively to their dynamic team.
