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- Tasks: Assist customers with postal services and handle various transactions daily.
- Company: Join Morrisons, a community-focused retailer with over 1,000 convenience stores.
- Benefits: Enjoy 28 days holiday, 15% store discount, and career development opportunities.
- Why this job: Be part of a friendly team making a difference in your local community.
- Qualifications: No prior experience needed; just a passion for customer service and attention to detail.
- Other info: P250 check required for employment; quick application process.
The predicted salary is between 20000 - 28000 £ per year.
Do you enjoy working within your local community? Do you want to offer a first class service? We are looking for Post Office Clerks to work in your local Morrisons Daily store.
As a Post Office Clerk you will be trained to cover various tasks including:
- Selling stamps, weighing, measuring and mailing letters and parcels
- Sending mail abroad or urgent and valuable mail
- Bill payments and Car tax disc renewals
- Checking applications for driving licenses
- Passport applications
- Pensions and benefits
In return for your hard work we will offer you:
- 28 days holiday (pro rata and including bank holidays)
- 15% discount in our Supermarkets and Convenience Stores
- Career progression and development opportunities
- Contributory Pension
You’ll Be The Kind Of Person Who:
- Loves going above and beyond for our customers
- Comfortable using new technology and systems
- Confident handling cash
- Works fast paced with high attention to detail
- Likes to use your own initiative to help support and resolve customer queries
Please note: For our Post Office Clerk roles, you are required to undergo a P250 check as part of your employment, and this does include a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to commence employment.
What happens next? Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About The Company: Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us.
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Administrative and Support Services
Post Office Counter Clerk employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk
✨Tip Number 1
Familiarise yourself with the services offered at your local Post Office and Morrisons Daily store. Understanding the products and services, such as bill payments and passport applications, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to provide first-class service, which is crucial for a Post Office Counter Clerk.
✨Tip Number 3
Practice using technology and systems that are commonly used in retail environments. Being comfortable with new technology will give you an edge, as the role requires handling cash and using various systems efficiently.
✨Tip Number 4
Be prepared for the P250 check by ensuring your financial history is in order. Understanding what this check entails can help you feel more confident and ready for the employment process.
We think you need these skills to ace Post Office Counter Clerk
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Post Office Counter Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and cash handling. Use bullet points for clarity and include any specific achievements that demonstrate your ability to excel in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working within the community and providing excellent customer service. Mention your comfort with technology and your attention to detail, as these are crucial for the role.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for the Post Office Counter Clerk role.
How to prepare for a job interview at McColl's Retail Group
✨Show Your Community Spirit
Since the role involves working within the local community, express your enthusiasm for community engagement. Share any relevant experiences where you've contributed to your community or provided excellent customer service.
✨Demonstrate Attention to Detail
As a Post Office Counter Clerk, you'll need to handle various tasks accurately. Prepare examples of how you've successfully managed detailed tasks in previous roles, highlighting your ability to work efficiently without compromising quality.
✨Familiarise Yourself with Technology
The job requires comfort with new technology and systems. Brush up on any relevant software or tools you might encounter, and be ready to discuss your experience with technology during the interview.
✨Prepare for Customer Queries
You’ll be expected to resolve customer queries effectively. Think of common customer service scenarios and how you would handle them. This will show your initiative and problem-solving skills, which are crucial for this role.
