At a Glance
- Tasks: Support local customers with installations, maintenance, and training in a dynamic field role.
- Company: Markem-Imaje is a leader in innovative automation solutions for manufacturing.
- Benefits: Enjoy a full-time position with opportunities for professional growth and travel.
- Why this job: Join a values-driven team focused on customer satisfaction and ethical standards.
- Qualifications: Experience in technical troubleshooting; certifications in engineering are a plus.
- Other info: This role offers a chance to work closely with sales teams and enhance customer relationships.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Technical Service Engineer role at Markem-Imaje 3 days ago Be among the first 25 applicants Join to apply for the Technical Service Engineer role at Markem-Imaje Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Markem-Imaje Talent Acquisition Partner (EMEA) at Markem Imaje Location – Bradford/Wakefield Area The Role: As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment. This is a field-based role covering customers around the Bradford area. What you will do: Perform pre-installations, installations and maintenance activity Perform training, both internally and externally where needed Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction Work in partnership with the sales teams to assist with sales revenue targets and revenue growth Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings What you need to have: Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment Proficient in managing multiple tasks simultaneously without compromising quality Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required In-depth knowledge of technical products, particularly those similar to MI\’s product range, is an advantage but not essential You’ll only be the right candidate if you are aligned to our values and culture: Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you Location – Bradford/Wakefield Area Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Manufacturing, Engineering, and Customer Service Industries Automation Machinery Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Markem-Imaje by 2x Get notified about new Technical Service Engineer jobs in Wakefield, England, United Kingdom . Wakefield, England, United Kingdom 1 month ago Leeds, England, United Kingdom 1 month ago Doncaster, England, United Kingdom 1 month ago Harrogate, England, United Kingdom 1 month ago Huddersfield, England, United Kingdom 1 month ago Leeds, England, United Kingdom 1 month ago Leeds, England, United Kingdom 1 month ago Sheffield, England, United Kingdom 1 month ago Gildersome, England, United Kingdom 5 days ago Gildersome, England, United Kingdom 5 days ago Bradford, England, United Kingdom 3 days ago Leeds, England, United Kingdom 3 days ago Huddersfield, England, United Kingdom 3 days ago Wakefield, England, United Kingdom 1 week ago Sheffield, England, United Kingdom 1 week ago Sheffield, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contact Detail:
Markem-Imaje Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer
✨Tip Number 1
Familiarise yourself with Markem-Imaje's product range and services. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Markem-Imaje on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your technical troubleshooting skills. Highlighting real-life scenarios where you've successfully resolved issues will set you apart from other candidates.
✨Tip Number 4
Research the latest trends in the automation and manufacturing sectors. Being knowledgeable about industry advancements will show your commitment to staying updated and your ability to contribute to the company's success.
We think you need these skills to ace Technical Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Service Engineer position. Tailor your application to highlight relevant experience in technical support, installations, and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Field Service Engineer or Technical Service Engineer, particularly in electrical and mechanical troubleshooting. Use specific examples to demonstrate your problem-solving skills and ability to manage multiple tasks.
Showcase Your Skills: Make sure to mention any certifications in Electrical/Mechanical Engineering or related fields, even if they are not required. Highlight your proficiency in managing time and tasks efficiently, as well as your knowledge of technical products similar to Markem-Imaje's offerings.
Align with Company Values: Research Markem-Imaje's values and culture. In your application, express how your personal values align with theirs, such as commitment to customer satisfaction, ethical standards, and teamwork. This will show that you are a good fit for their team.
How to prepare for a job interview at Markem-Imaje
✨Showcase Your Technical Skills
As a Technical Service Engineer, it's crucial to demonstrate your technical troubleshooting abilities. Be prepared to discuss specific examples of how you've diagnosed and resolved issues in previous roles, particularly in the industrial or manufacturing sectors.
✨Understand the Company’s Products
Familiarise yourself with Markem-Imaje's product range before the interview. Knowing their equipment and services will not only show your interest but also help you articulate how your skills can contribute to their success.
✨Emphasise Customer Satisfaction
Since this role involves direct customer interaction, highlight your commitment to customer satisfaction. Share experiences where you went above and beyond to ensure clients were happy with the service provided.
✨Align with Company Values
Markem-Imaje values winning through customers, ethical standards, and respect for people. During the interview, reflect on these values and provide examples of how you've embodied them in your professional life.