Retail Book Volunteer

Location: Acklam, Coulby Newham, Great Ayton, Ingleby Barwick, Guisborough, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton, Stokesley, Thornaby & Yarm

Time Requirement: Flexible to suit you – Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of 3 hours per week.

DBS Check needed? No

Age Requirements: From 14 years old plus

Role Summary: As a Book Department Volunteer, you’ll play a vital role in organising, pricing, and displaying our extensive collection of donated books. Your efforts will contribute to creating captivating displays and inspiring others to explore new stories, all while supporting our charity’s mission of funding life-saving research.

Key Responsibilities:

• Keeping our book department fully stocked with a fresh selection of donated books
• Sorting through donations of books and organizing them according to our guidelines
• Valuing and pricing donated books following our guidelines
• Identifying rare and collectible books for online selling
• Some lifting and carrying of books may be involved (remember, books can be heavy!)
• Compassion and empathy
• Tact and sensitivity
• Ability to work alone and as part of a team
• Polite and approachable

Training Requirements:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and Supervision:

Your first line of support for any enquiries will be the store manager to assist you in your role.

Communications:

The store manager will regularly provide you with information updates, training opportunities, and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge and additional benefits, including:

• 20% discount off purchases made in our shops
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms

If you’re friendly, reliable, and eager to contribute to our cause, we’d love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

Tell us a bit about yourself in relation to this role (Required).

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