Sales Assistant - 20 Hours

Sales Assistant - 20 Hours

Paisley Part-Time No home office possible
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At a Glance

  • Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
  • Company: Sofology is a vibrant company dedicated to creating the perfect sofa experience for every customer.
  • Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
  • Why this job: Join a fun team that values creativity, collaboration, and personal growth.
  • Qualifications: No extensive sales experience needed, just a passion for style and customer service.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.

Sofology Benefits:

  • Great basic salary with generous, uncapped team bonus.
  • Plenty of opportunities to learn & grow.
  • 30% discount across the Group, plus 15% for your friends and family.
  • Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists' favourites!)
  • Mental, physical and financial support (EAP).
  • Enhanced maternity & adoption pay.
  • Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
  • Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check.
  • Income protection, bereavement and life assurance.
  • Holiday buy back scheme (5 days).
  • Sharesave, volunteer days and a cycle to work scheme!

A day in the life of a Retail Sales Consultant:

  • Partnering with our customers to help them find their dream sofa.
  • Showcasing our fantastic products in true Sofology style.
  • Always be offering that Very Important Customer experience - no ifs, no buts.
  • Understanding the world of design and style so you can help our customers make the right sofa choice for them.
  • Completing finance applications to check we’re offering the customer the right payment products.
  • Using your passion for interior design to ensure store standards are striking.
  • Utilising your continued knowledge of products to support your other team members and always sharing best practice.
  • Honing in on your listening skills which allows you to have really relevant conversations with your customer.
  • Helping your customer to really visualise what their new sofa will look like in their home through creative interactions.
  • Recognising a customer’s needs and recommending the right additional products.
  • Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice.

In an ideal world:

You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A Little About Sofology:

We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

Sales Assistant - 20 Hours employer: Take Up The Cross

At Sofology, we pride ourselves on being more than just a sofa retailer; we are a vibrant community where every team member is valued and empowered to grow. With a generous team bonus structure, extensive employee benefits, and a culture that celebrates diversity and inclusion, we ensure that our Sofologists not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating unforgettable experiences for our customers while enjoying fantastic perks and opportunities for personal development in a supportive environment.
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Contact Detail:

Take Up The Cross Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - 20 Hours

✨Tip Number 1

Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will not only help you connect with customers but also demonstrate your genuine interest in helping them find their perfect sofa.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on active listening and understanding their needs, as this will be crucial in providing that 'Very Important Customer' experience that Sofology values.

✨Tip Number 3

Showcase your passion for teamwork during any interactions you have with the Sofology team. Highlight your ability to collaborate and share knowledge, as being a team player is essential in creating a supportive environment for both colleagues and customers.

✨Tip Number 4

Prepare to discuss how you would create a welcoming atmosphere in-store. Think about ways to engage customers creatively and help them visualise their new sofa in their home, as this aligns perfectly with Sofology's mission of crafting an unrivalled sofa experience.

We think you need these skills to ace Sales Assistant - 20 Hours

Customer Service Skills
Sales Skills
Product Knowledge
Interior Design Awareness
Communication Skills
Listening Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Creativity
Empathy
Adaptability
Time Management
Finance Application Understanding

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the Sales Assistant role at Sofology. Highlight your passion for customer service and interior design in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous experience in retail or customer service, even if it's not extensive.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you can contribute to creating a 'Very Important Customer' experience and your interest in style and design.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Take Up The Cross

✨Show Your Passion for Customer Service

Sofology values a red carpet experience for their customers, so be sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past.

✨Demonstrate Your Knowledge of Design and Style

Since the role involves helping customers choose their dream sofa, brush up on current interior design trends and styles. Be prepared to discuss how you can assist customers in visualising their new sofa in their home.

✨Emphasise Teamwork

Sofology offers a generous team bonus rather than individual commissions, highlighting the importance of teamwork. Share experiences where you've successfully collaborated with others to achieve a common goal.

✨Prepare for Creative Interactions

Think about how you can engage customers creatively during the sales process. Prepare to discuss techniques you might use to help customers envision their new sofa in their space, showcasing your ability to connect with them on a personal level.

Sales Assistant - 20 Hours
Take Up The Cross
Location: Paisley
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