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- Tasks: Serve food and drinks, maintain cleanliness, and ensure a great guest experience.
- Company: Valor Hospitality operates 34 hotels across the UK, including major brands like Crowne Plaza and Hilton.
- Benefits: Enjoy discounts, free meals, wellness activities, and career growth opportunities.
- Why this job: Join a vibrant team, develop your skills, and make memorable moments for guests.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food & Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Food and Beverage Assistant employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with the specific dining and beverage offerings at Valor Hospitality. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock dining scenario. This will help you articulate your approach to guest interactions and demonstrate your ability to handle inquiries and complaints effectively.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Highlighting your willingness to work evenings, weekends, and holidays can set you apart from other candidates who may have more rigid availability.
✨Tip Number 4
Research the company culture at Valor Hospitality. Understanding their values and commitment to exceptional service will allow you to align your answers with what they are looking for in a Food and Beverage Assistant.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, especially any roles related to food and beverage service. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and hospitality. Mention specific experiences where you provided excellent service or resolved guest complaints effectively.
Highlight Relevant Skills: In your application, emphasise skills such as communication, attention to detail, and the ability to work in a fast-paced environment. These are crucial for a Food and Beverage Assistant role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Valor Hospitality Careers UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Teamwork Skills
As a Food and Beverage Assistant, you'll be working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to support your colleagues.
✨Prepare for Common Scenarios
Think about potential situations you might face in this role, such as handling a difficult customer or managing a busy dining area. Practising your responses will help you feel more confident and ready to impress.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
