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For Companies At a Glance
- Tasks: Be the friendly face of Listers, greeting visitors and managing calls.
- Company: Join Listers, a leading family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, wellness programmes, discounts, and more!
- Why this job: Gain valuable experience in a supportive environment with potential for permanent roles.
- Qualifications: No prior experience needed; just bring your confidence and customer service skills!
- Other info: Flexible hours, free parking, and opportunities for professional development.
We are currently recruiting for a confident, welcoming, and articulate Receptionist at Listers Head Office in Stratford upon Avon. Working hours are Mondays 9am until 3pm and Fridays 9am until 5pm (2 days per week). Initially, this position is being offered on a temporary basis, expected to be up to 3 months cover. However, this may lead to a more permanent role within Listers for the right candidate.
At the forefront of Listers Head Office are our Receptionists, who play an integral part in the smooth running of our front of house. Within this position, you will be the first point of contact for our customers, visitors, and staff. It is imperative that you are approachable and able to create a positive first impression of our business.
Role And Responsibilities
- Meeting and greeting visitors into Head Office.
- Answering and directing incoming telephone calls to the appropriate department.
- Performing administrative duties, including but not limited to franked post and ordering stationery.
- Enhancing communication between internal departments to ensure awareness of issues and prioritization.
About You
- Previous experience operating a busy switchboard system is advantageous but not essential.
- Ability to meet new people and build rapport quickly to make a great first impression.
- A confident, customer-oriented approach with an understanding of the importance of excellent customer service.
- Basic knowledge of Microsoft Office.
What We Offer
- 25 days holiday pro-rata plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer, and professional qualifications
- Free and on-site parking
- Company Events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand dedicated employees. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business, and whatever your aspirations, Listers has a career for you.
Receptionist employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Listers and their values. Understanding the company culture will help you align your approach during any interactions, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your greeting and telephone skills. Since you'll be the first point of contact, being articulate and confident in your communication can make a significant difference in how you are perceived by visitors and callers.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and demonstrate your enthusiasm for the position.
✨Tip Number 4
Prepare to discuss your customer service experiences. Think of specific examples where you've made a positive impression or resolved an issue, as this will highlight your suitability for the receptionist role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved customer service or reception duties. Emphasise skills like communication and rapport-building, which are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Listers and how your skills align with their values, particularly in providing excellent customer service.
Highlight Relevant Skills: In your application, specifically mention any experience with switchboard systems or administrative tasks. If you have basic knowledge of Microsoft Office, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a receptionist role.
How to prepare for a job interview at Listers Group
✨Show Your Warmth
As a Receptionist, your role is all about making a great first impression. Be sure to greet everyone with a smile and maintain a friendly demeanour throughout the interview. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Communication Skills
Since you'll be the first point of contact for visitors and callers, it's crucial to showcase your communication skills. Practice clear and concise responses to common interview questions, and be prepared to discuss how you would handle various customer interactions.
✨Familiarise Yourself with the Company
Research Listers Group and understand their values, services, and the brands they represent. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its operations.
✨Prepare for Administrative Questions
Since the role involves administrative duties, be ready to discuss your experience with tasks like managing phone calls, handling post, or using Microsoft Office. Think of specific examples from your past that highlight your organisational skills and attention to detail.
