Business Support

Having only joined Stockport Council in June 22, I’m really excited to see where my career could go. My background as an Operations and Change Manager gave me the experience to be able to join Stockport Council within my current role as a Business Support Operations Manager, within our Business Support area.

I’m currently responsible and have operational oversight of our Process Improvement and Critical Cover Team, whereby our primary responsibility is to focus on improving or developing specific business processes.

We have been focusing on reviewing performance data and demand, identifying areas in need of improvement, and monitoring improvement efforts while creating efficient workflow processes.

We collaborate with all our teams across Business Support and the council to achieve specific goals, guided by a well-defined project plan with a negotiated beginning and end.

Our Critical Cover Team provides support to teams to cover long-term sick leave, maternity leave, or to carry out the work for currently vacant posts.

Part of my role is also to provide support to our Civil Contingencies area when required and fulfill my duties as a Forward Incident Officer.

I also provide support and oversight of our Senior Personal Assistants within Stockport Council to ensure we meet the needs of all Directorates.

As you can see, my role is very varied and no day is ever the same, which brings many exciting avenues to the work I do daily. I look forward to the future with Stockport Council and keeping abreast of our core values: Stockport, Team, Ambition, Respect, in line with the work I do every day.

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