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- Tasks: Manage vendor relationships and optimise performance while ensuring compliance and risk management.
- Company: Join Citi, a global financial institution dedicated to responsible financial services and client growth.
- Benefits: Enjoy a hybrid work model, generous holiday allowance, private medical insurance, and more.
- Why this job: Be part of a dynamic team that values collaboration, innovation, and social impact.
- Qualifications: Relevant experience in financial services, strong communication skills, and a proactive mindset required.
- Other info: Citi promotes a diverse workplace where everyone can thrive and be their authentic selves.
The predicted salary is between 36000 - 60000 £ per year.
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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analytic, vendor management and communication to Citi\’s Loan\’s processing Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Senior Business Associate plays a critical role in the effective management of vendor relationships and third-party engagements. The Senior Business Associate is responsible for strategic planning, operational oversight, risk management, and communication to optimize vendor performance and mitigate risks. This role may also coordinate and manage business financials, employee headcount, and ad hoc projects as needed.
What You\’ll Do
- Serve as the primary point of contact for assigned vendors, building strong, collaborative relationships
- Conduct regular performance reviews, addressing issues and monitoring KPIs/SLAs
- Facilitate communication between stakeholders and vendors for alignment and transparency
- Manage vendor contracts, ensuring favourable terms and maintaining a contract repository
- Monitor contract expirations and collaborate with Sourcing/Legal/Business/Risk teams for extensions and amendments
- Review and approve vendor invoices for accuracy, compliance, and adherence to pricing agreements; resolve discrepancies
- Monitor vendor spending against the allocated budget, proactively addressing variances and preparing budget reports
- Conduct cost analyses to identify opportunities for optimization, savings, and efficiency
- Ensure compliance with internal policies/regulations; participate in audits and provide documentation
- Create Purchase Orders and oversee the timely and accurate processing of vendor payments
- Assess risks, ensure compliance with laws/regulations, and report on exposures
- Ensure vendor compliance with policies and track/report risk exposures
- Develop and maintain performance dashboards, analyse data for trends, and create reports for management review.
- Identify opportunities for cost savings and efficiency improvements through data analysis
- Identify and implement process enhancements for vendor management, document procedures, and stay updated on industry best practices
- Collaborate with stakeholders, communicate updates, and facilitate meetings.
What we\’ll need from you
- Relevant experience in a fast-paced, large global financial services firm (Operations/Finance/Accounting preferred).
- Experience with Resources @ Citi, P2P, and Fieldglass is advantageous.
- Demonstrable experience in third-party management is preferred.
- Energetic, flexible, collaborative, and proactive.
- Self-reliant, good problem solver, results-oriented with attention to detail.
- Ability to establish and build trust with professionals throughout the business.
- Strong, influential communicator who is articulate and concise.
- Strong risk management and control mindset.
- Evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group:
Business Strategy, Management & Administration ——————————————————
Job Family:
Business Execution & Administration ——————————————————
Time Type:
Full time ——————————————————
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi\’s EEO Policy Statement and the Know Your Rights poster.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Manager - Citi
✨Tip Number 1
Familiarise yourself with Citi's values and mission. Understanding their commitment to serving clients and promoting economic progress will help you align your responses during interviews, showcasing how your skills can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Citi, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples of your experience in vendor management and risk assessment. Being able to articulate your past successes in these areas will demonstrate your capability to handle the responsibilities of the Senior Business Manager role.
✨Tip Number 4
Stay updated on industry trends and best practices in vendor management and financial services. This knowledge will not only impress your interviewers but also show that you are proactive and committed to continuous improvement in your field.
We think you need these skills to ace Senior Business Manager - Citi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vendor management, risk management, and communication. Use specific examples that demonstrate your skills in these areas, particularly in a fast-paced financial services environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Citi and how your background aligns with their mission. Mention specific experiences that showcase your ability to build strong vendor relationships and manage contracts effectively.
Highlight Relevant Skills: Emphasise your analytical skills, attention to detail, and problem-solving abilities. Cite instances where you've successfully managed vendor performance or conducted cost analyses to demonstrate your fit for the Senior Business Manager position.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Vendors
Before the interview, research Citi's vendor management practices and understand their key vendors. Be prepared to discuss how you would build strong relationships with these vendors and optimise their performance.
✨Demonstrate Analytical Skills
As a Senior Business Manager, you'll need to analyse data for trends and make informed decisions. Bring examples of how you've used data analysis in previous roles to identify cost savings or process improvements.
✨Showcase Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you've facilitated communication between stakeholders and vendors in the past, and be ready to demonstrate your ability to articulate complex ideas clearly.
✨Prepare for Risk Management Questions
Given the importance of risk management in this position, be ready to discuss your experience in assessing risks and ensuring compliance. Think of specific examples where you've successfully mitigated risks in vendor management.
