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For Companies At a Glance
- Tasks: Serve customers, manage store areas, and ensure a great shopping experience.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet sustainably.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and wellbeing resources.
- Why this job: Experience daily variety, meet diverse people, and grow your career in a supportive environment.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible working options available; apply even if your availability doesn't match perfectly.
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About the role
Availability Window:
- Sun 07:00:00 - 15:00:00
- Tue 06:00:00 - 14:00:00
- Sat 07:00:00 - 15:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills. It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility, so if your available times match closely but not exactly, we'd still like to hear from you.
Customers are at the heart of everything we do. It takes many different people to run a store, and this role is for proactive, versatile individuals. It's full of daily challenges and variety, making it exciting.
Responsibilities:
- Serving customers with passion and pride, providing excellent service.
- Being knowledgeable about products and services.
- Working across various store areas, including service, picking, and replenishment.
- Following training to work safely and effectively.
- Making customer-focused decisions and participating in seasonal and community events.
- Understanding store performance to help drive sales and reduce waste.
- Handling products carefully to maintain quality.
- Living our values, being welcoming, and following policies.
- Accepting deliveries when required.
Requirements:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and make customers' shopping trips enjoyable.
- Initiative to make right decisions for customers.
- Teamwork and open communication skills.
- Reliability, punctuality, and professional appearance.
Benefits:
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
- Flexible working options from day one.
- Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with the Colleague Clubcard.
- Free wellbeing services and resources.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Additional benefits like discounts, cycle to work schemes, and more.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks for support and community.
About Us:
Our vision at Tesco is to be every customer's favorite way to shop, at home or on the move. Our purpose is to serve customers, communities, and the planet better every day, acting responsibly and sustainably. We are committed to diversity, equity, and inclusion, welcoming everyone and supporting flexible working arrangements. We are proud to be a Disability Confident Leader and strive for an accessible recruitment process.
Note: Tesco recruits individuals who have passed the school leaver's age. Candidates over 18 are required for roles involving early mornings, late nights, or specific store areas. Roles may close early during high application volumes. We offer feedback only to interviewed candidates.
Tesco Colleague - Dunmurry Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Dunmurry Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco values flexibility, being honest about your schedule and how it aligns with their needs can make you a more attractive candidate.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with Tesco staff or during the interview process. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Tip Number 4
Research common questions asked in retail interviews, particularly those related to teamwork and problem-solving. Practising your answers can help you feel more confident and articulate when discussing your experiences.
We think you need these skills to ace Tesco Colleague - Dunmurry Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in customer service and teamwork, as these are key aspects of the Tesco Colleague role.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job. Emphasise your ability to provide excellent customer service, work in a team, and your reliability. Use specific examples where possible.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service and your enthusiasm for working at Tesco. Mention how your values align with Tesco's commitment to diversity and community.
Check Your Availability: Be clear about your availability in your application. Since Tesco offers flexible working options, indicate your preferred hours and any flexibility you may have to meet their scheduling needs.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Teamwork Skills
Tesco values teamwork, so be prepared to discuss how you work well with others. Provide specific examples of successful collaborations and how you contribute to a positive team environment.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives. Showing that you understand the company and its commitment to customer service and sustainability will impress your interviewers.
✨Prepare for Flexibility Questions
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to adapt to different shifts and how you can manage your time effectively.
