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- Tasks: Join us as an Animal Care Assistant, helping with pets and customer service.
- Company: Glenthorne Vets is dedicated to excellent veterinary care and a happy workplace.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Be part of a compassionate team making a difference in animal care.
- Qualifications: No specific qualifications required; just a passion for pets and people.
- Other info: We welcome diverse candidates and offer support for disabilities.
The predicted salary is between 14500 - 19000 £ per year.
Passionate about pets and customer service? Here at Glenthorne, we are looking for a kind, compassionate person to join our team as an Animal Nursing Assistant/Receptionist. This is a part-time permanent position working 30 hours per week and Saturdays on a rota basis.
Your duties will include:
- Cleaning kennels
- Answering the phone
- Booking appointments
- Cash handling
- Assisting veterinary staff with daily duties
About the salary: The salary will be up to £18,183 DOE per annum.
Want to know more about us? Glenthorne Vets is a great place to work, because we are all striving toward the common goal to offer excellence in Veterinary care, and we believe that this starts with being an excellent place to work. If we are happy, our clients are happy. We have an experienced team of 6FTE Small Animal Vets, 5FTE Large Animal Vets, 2FTE Mixed Animal Vets and 8FTE Nurses who are all able to support our new graduates.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave (FTE)
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Pension scheme
- Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Animal Care Assistant/Veterinary Receptionist (Part-Time) employer: British Veterinary Association
Contact Detail:
British Veterinary Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Animal Care Assistant/Veterinary Receptionist (Part-Time)
✨Tip Number 1
Familiarise yourself with Glenthorne Vets and their values. Understanding their commitment to excellent veterinary care and employee wellbeing will help you align your responses during any interviews or conversations.
✨Tip Number 2
Highlight your passion for animal care and customer service in any discussions. Share personal experiences that demonstrate your compassion and ability to handle various situations, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your organisational skills, especially regarding appointment booking and cash handling. Being able to showcase your efficiency in these areas will make you a strong candidate.
✨Tip Number 4
Network with current or former employees of Glenthorne Vets if possible. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Animal Care Assistant/Veterinary Receptionist (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in animal care or customer service. Include any specific skills that relate to the duties mentioned, such as cash handling or assisting veterinary staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention why you want to work at Glenthorne and how your values align with their mission of providing excellent veterinary care.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved animal care or working in a reception environment. Use specific examples to demonstrate your skills and experiences that make you a great fit for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a veterinary setting.
How to prepare for a job interview at British Veterinary Association
✨Show Your Passion for Animals
Make sure to express your love for pets during the interview. Share any personal experiences you have with animals, whether it's caring for your own pets or volunteering at animal shelters. This will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the position involves interacting with clients, be prepared to discuss your customer service experience. Provide examples of how you've handled difficult situations or provided excellent service in previous roles.
✨Familiarise Yourself with the Practice
Do some research on Glenthorne Vets before the interview. Understand their values, services, and any recent news. This knowledge will show that you're genuinely interested in joining their team and can help you ask insightful questions.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling a distressed pet owner or managing multiple phone calls. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and compassion.
