Lead Support Worker

Lead Support Worker

Felixstowe Full-Time No home office possible
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Job Description

Lead Support Worker – (25761)

Description

Position: Lead Support Worker

Type: Temporary (until end of Oct 2025), part-time (32.5 hpw)

Pay: £13.21 to £13.63 per hour plus benefits including Health Cash Plan

Home, a place where you belong

Join a caring team that empowers you to make a positive impact on customers with complex mental health needs. As a Lead Support Worker, you\’ll support customers in developing skills for independent living, helping them achieve their goals. This role is rewarding and impactful.

Typical Day as a Lead Support Worker (Support Coordinator)

  • Support customers with daily needs such as cleaning, paying bills, community activities, and appointments. Assist in developing skills like cooking, shopping, budgeting, maintaining tenancy, and moving to independent accommodation.
  • Organize activities like cooking groups, community trips, and social events.
  • Manage referrals, prepare paperwork, and coordinate visits and assessments.
  • Support individuals with severe mental health issues, substance misuse, learning disabilities, or during crises.

You Bring

  • Passion and experience in supporting customers to live their best lives, with collaborative working and attention to detail.
  • Experience in creating person-centred support plans and supporting colleagues accordingly.
  • Skills in coordinating and assessing referrals.
  • Ability to work independently, stay calm under pressure, and be resilient.
  • Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
  • For service and on-call work, a vehicle insured for business purposes (mileage paid).

Note: Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates. This is under review.

Our Team

Be part of a diverse, inclusive team where your unique skills and experiences are valued. Supportive colleagues and a welcoming environment await you.

Job Details

  • Flexible scheduling to meet customer needs, including occasional shift adjustments.
  • Rolling rota covering days, evenings, weekends, and bank holidays, with shifts typically from 9am to 5/6pm, 2pm to 11pm, or sleep-ins from 7am to 3/4pm.
  • Regular team meetings and training, with some lone working.
  • Proficiency in technology for support plans, online learning, and collaboration.
  • Enhanced DBS check required; paid for by us.

We Believe Everyone Belongs

We promote diversity and inclusion, supporting networks for multicultural, LGBTQIA+, and disability communities, making Home Group a great place to work.

What’s In It For You?

  • 34 days leave (including bank holidays and a \’me day\’), increasing to 39, plus time off for volunteering.
  • Health cash plan saving up to £1140 annually for dental, optical, prescriptions, and therapies.
  • High street discounts on shopping, holidays, and entertainment.
  • Opportunities for career growth within the organization.
  • Supportive wellbeing tools and resources.

For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.

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Contact Detail:

Home Group Recruiting Team

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