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- Tasks: Support customers with daily needs and help them develop independent living skills.
- Company: Join Home Group, a caring team dedicated to empowering individuals with complex mental health needs.
- Benefits: Enjoy flexible scheduling, 34 days leave, health cash plan, and high street discounts.
- Why this job: Make a positive impact while working in a diverse and inclusive environment.
- Qualifications: Passion for supporting others, experience in mental health, and ability to work independently.
- Other info: Temporary part-time role with opportunities for career growth and supportive wellbeing resources.
Position: Lead Support Worker
Type: Temporary (until end of Oct 2025), part-time (32.5 hpw)
Pay: £13.21 to £13.63 per hour plus benefits including Health Cash Plan
Join a caring team that empowers you to make a positive impact on customers with complex mental health needs. As a Lead Support Worker, you'll support customers in developing skills for independent living, helping them achieve their goals. This role is rewarding and impactful.
Typical Day as a Lead Support Worker (Support Coordinator)
- Support customers with daily needs such as cleaning, paying bills, community activities, and appointments.
- Assist in developing skills like cooking, shopping, budgeting, maintaining tenancy, and moving to independent accommodation.
- Organize activities like cooking groups, community trips, and social events.
- Manage referrals, prepare paperwork, and coordinate visits and assessments.
- Support individuals with severe mental health issues, substance misuse, learning disabilities, or during crises.
You Bring
- Passion and experience in supporting customers to live their best lives, with collaborative working and attention to detail.
- Experience in creating person-centred support plans and supporting colleagues accordingly.
- Skills in coordinating and assessing referrals.
- Ability to work independently, stay calm under pressure, and be resilient.
- Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
For service and on-call work, a vehicle insured for business purposes (mileage paid).
Our Team
Be part of a diverse, inclusive team where your unique skills and experiences are valued. Supportive colleagues and a welcoming environment await you.
Job Details
- Flexible scheduling to meet customer needs, including occasional shift adjustments.
- Rolling rota covering days, evenings, weekends, and bank holidays, with shifts typically from 9am to 5/6pm, 2pm to 11pm, or sleep-ins from 7am to 3/4pm.
- Regular team meetings and training, with some lone working.
- Proficiency in technology for support plans, online learning, and collaboration.
- Enhanced DBS check required; paid for by us.
We Believe Everyone Belongs
We promote diversity and inclusion, supporting networks for multicultural, LGBTQIA+, and disability communities, making Home Group a great place to work.
What’s In It For You?
- 34 days leave (including bank holidays and a 'me day'), increasing to 39, plus time off for volunteering.
- Health cash plan saving up to £1140 annually for dental, optical, prescriptions, and therapies.
- High street discounts on shopping, holidays, and entertainment.
- Opportunities for career growth within the organization.
- Supportive wellbeing tools and resources.
For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.
Lead Support Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of customers with complex mental health issues. Understanding their challenges and how to support them effectively will demonstrate your passion and suitability for the role.
✨Tip Number 2
Highlight any experience you have in creating person-centred support plans. Be ready to discuss examples of how you've tailored support to meet individual needs during interviews.
✨Tip Number 3
Showcase your ability to work collaboratively by preparing examples of successful teamwork in previous roles. This is crucial as the position involves coordinating with colleagues and supporting each other.
✨Tip Number 4
Be prepared to discuss your resilience and ability to stay calm under pressure. Think of scenarios where you've successfully managed challenging situations, as this will be key in the role of a Lead Support Worker.
We think you need these skills to ace Lead Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lead Support Worker. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in supporting individuals with complex needs. Use specific examples to demonstrate your skills in creating person-centred support plans and coordinating referrals.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting customers with mental health needs. Highlight your collaborative working style and attention to detail, and explain why you want to join this particular team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Home Group
✨Show Your Passion for Support Work
Make sure to express your genuine passion for helping individuals with complex mental health needs. Share personal experiences or stories that highlight your commitment to empowering others and making a positive impact in their lives.
✨Demonstrate Your Skills in Person-Centred Planning
Be prepared to discuss your experience in creating person-centred support plans. Highlight specific examples where you successfully tailored support to meet individual needs, showcasing your attention to detail and collaborative working skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Think of examples from your past experiences where you remained calm under pressure and effectively supported individuals during crises.
✨Familiarise Yourself with the Organisation's Values
Research the organisation's commitment to diversity and inclusion. Be ready to discuss how your values align with theirs and how you can contribute to creating a welcoming environment for all customers and colleagues.
