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- Tasks: Provide dental triage and support patients through complex clinical assessments.
- Company: Join South Central Ambulance Service, serving over 7 million people with vital healthcare services.
- Benefits: Enjoy generous holidays, NHS pension, discounts, and ongoing professional development.
- Why this job: Make a real difference in patient care while working in a supportive and dynamic team.
- Qualifications: Must be a registered Dental Nurse with GDC and have recent practical experience.
- Other info: Flexible shifts available; training provided to ensure your success.
The predicted salary is between 24900 - 36400 £ per year.
Are you looking for a new challenge? Are you currently GDC registered? Do you want to make a difference to the lives of our patients? We at South Central Ambulance Service (SCAS) have exciting opportunities within our dynamic and innovative urgent care service which is driven by saving lives and ensuring our patients receive the care that they need. We are looking to recruit reliable and enthusiastic Dental Nurses to join our motivated, friendly, and hardworking team of Clinicians based in Otterbourne, Winchester to support the smooth running of our Dental Advisory Service and work on a flexible ad hoc basis.
Main duties of the job:
- Working within this role you will carry out complex clinical telephone triage in a sensitive manner providing assessment, advice, and information in line with clinical pathways whilst utilising your knowledge, experience, and professional judgement, referring to other services where appropriate.
- 5 years recent practical experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Must be flexible
- Should be available to work a range of shifts between 7:00-22:00, weekdays, weekends, and bank holidays.
- Motivated towards further professional development
- Understanding of Clinical Governance, and audit practices
- Call centre experience
Successful candidates will be required to complete a one-week full-time training programme, covering internal systems, NHS pathways assessments and call centre mentoring, followed by ‘buddy’ shifts until safe to work solo. We offer continued support throughout this role.
Benefits we offer:
- Full training and support when you join and ongoing throughout your employment with us.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Staff networking and support groups.
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services. The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Sussex. We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week. In SCAS, we know that colleagues who are cared for and valued are enabled to provide the right care, first time, every time. That is why we strive to foster a culture that balances fairness, compassion, learning and accountability; a ‘just and learning culture’.
Detailed job description and main responsibilities:
- To work as an autonomous Dental practitioner and provide high quality complex Dental triage using knowledge, skills, critical thinking, and professional judgement supported by clinical templates and guidelines.
- To review incoming symptom-based dental calls and information calls and telephone enquiries and assess for urgency and priority.
- To provide dental advice supported by clinical templates/ clinical protocols and facilitate onward referral to other professionals if required.
- To communicate clinical information verbally and via technical links with health economy partners to ensure continuity of care for the caller.
- To work towards service delivery targets, clinical indicators, and national and locally negotiated targets.
- To attend and actively participate in regular management meetings and work with the line manager to improve and/or consistently maintain performance.
- To participate in performance review and coaching development plans.
Person specification:
- Registered Dental nurse (Valid registration with GDC)
We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable). Please be assured that any requests for reasonable adjustments will not negatively affect your application.
As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff.
NHS 111 Dental Nurse employer: South Central Ambulance Service NHS Foundation Trust
Contact Detail:
South Central Ambulance Service NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Dental Nurse
✨Tip Number 1
Familiarise yourself with the NHS pathways and clinical governance principles. Understanding these will not only help you in the interview but also demonstrate your commitment to providing high-quality care.
✨Tip Number 2
Highlight your experience in telephone triage or call centre environments. Be prepared to discuss specific scenarios where you successfully managed urgent calls, as this is a key aspect of the role.
✨Tip Number 3
Showcase your flexibility and ability to work under pressure. Prepare examples from your past roles where you had to adapt quickly to changing situations or manage multiple tasks simultaneously.
✨Tip Number 4
Engage with current employees or alumni from SCAS on platforms like LinkedIn. This can provide you with insider knowledge about the organisation's culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace NHS 111 Dental Nurse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Dental Nurse, particularly any roles involving clinical triage or call centre work. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work under pressure. Mention your GDC registration and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, emphasise your recent practical experience in dental nursing and any specific training or certifications you have completed. This will help demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at South Central Ambulance Service NHS Foundation Trust
✨Show Your GDC Registration
Make sure to bring your GDC registration details to the interview. This is crucial for the role, and demonstrating your current registration will show that you are serious about your qualifications.
✨Demonstrate Calmness Under Pressure
Prepare examples from your past experience where you successfully managed stressful situations. The role requires remaining calm while handling complex clinical telephone triage, so showcasing your ability to stay composed will be beneficial.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've communicated complex information clearly in previous positions, especially in a clinical or call centre environment.
✨Express Your Commitment to Professional Development
The NHS values continuous learning. Share your aspirations for further professional development and any relevant training you've undertaken. This shows that you're motivated and eager to grow within the organisation.
