At a Glance
- Tasks: Manage client relationships and drive growth in the hospitality sector.
- Company: Join CoStar Group, a leader in real estate information and analytics.
- Benefits: Enjoy remote work options, private medical cover, and 28 days annual leave.
- Why this job: Be part of a collaborative culture that values innovation and diversity.
- Qualifications: Experience in sales account management and knowledge of the hotel industry is preferred.
- Other info: Opportunities for personal growth and impact within a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
ROLE DESCRIPTION
Ensuring that STR maintains its position as the market leader in global hotel benchmarking, you will be responsible for sustaining and driving the growth of hotel participants and wider industry clients from the agreed strategy for the region. You will own the full sales cycle – prospecting, lead qualification and nurturing, closing the sale, onboarding, training and subscription renewal. This role offers a variety of daily tasks, which help us to give our clients an effective and efficient service whilst protecting our data integrity and quality. You will be responsible for supporting and building relationships with clients. Strong written and oral communication and interpersonal skills are required. You will be an expert for your region, providing valuable insights to clients that build their knowledge of benchmarking and the value derived from STR’s solutions. Being highly organized and having attention to detail is essential in supporting the regional team to facilitate varied engagement activities with existing and prospective accommodation and industry clients. To be successful you will need to be confident in dealing with numbers and have a strong eye for detail; an understanding of hotel performance statistics is essential. Prior experience in managing accounts, sales lead generation and hospitality industry experience is an advantage.
RESPONSIBILITIES
- Responsibility to retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for product sales.
- Identify opportunities for further data and revenue growth through new client acquisition, expanding STR’s client base to interested parties such as owners and management companies, local associations and vendors.
- Presentations to on-board and educate existing and new clients of STR’s products.
- Collaborate on market-level initiatives for new product launches, operational transitions and other company-wide initiatives.
- Maintain Census and CRM to a high standard, tracking all field knowledge, sales activity and client engagement.
- Represent STR at client meetings, third party and industry conferences including delivering market data insight presentations at client and industry events.
QUALIFICATIONS
- Experience as a Sales Account Manager with a track record of both hunting and retaining business.
- Bachelor’s Degree or equivalent experience.
- Knowledge of hotel and travel sectors.
- Ability to travel (primarily within the UK but also Baltic states).
- Previous work experience within the hotel and travel Industries (desirable).
- Driving license desirable.
WHAT’S IN IT FOR YOU
Working at CoStar Group means you will enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds.
Account Manager - STR - London, UK employer: costar
Contact Detail:
costar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - STR - London, UK
✨Tip Number 1
Familiarise yourself with STR's products and services. Understanding their offerings will not only help you in conversations with potential clients but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Network within the hospitality industry. Attend relevant events, webinars, or conferences to meet professionals in the field. Building relationships can lead to valuable insights and potential referrals for your application.
✨Tip Number 3
Brush up on your data analysis skills. Since the role requires dealing with hotel performance statistics, being comfortable with numbers will set you apart. Consider taking a short course or using online resources to enhance your skills.
✨Tip Number 4
Prepare for role-specific scenarios. Think about how you would approach client retention and new business acquisition. Being ready to discuss your strategies and past experiences can showcase your suitability for the Account Manager position.
We think you need these skills to ace Account Manager - STR - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and the hospitality industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of STR's mission and how your skills can contribute to their goals. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since strong written and oral communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with clients in the past.
Highlight Relevant Achievements: Include quantifiable achievements in your application that demonstrate your ability to retain and grow revenues, manage accounts, and navigate complex client relationships. This will help you stand out as a strong candidate.
How to prepare for a job interview at costar
✨Know Your Numbers
As an Account Manager, you'll need to be confident dealing with numbers. Brush up on hotel performance statistics and be prepared to discuss how you can leverage data to drive client success.
✨Showcase Your Communication Skills
Strong written and oral communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you've effectively built relationships in previous roles.
✨Understand the Hospitality Industry
Familiarise yourself with the hospitality sector and its trends. Being knowledgeable about the industry will help you provide valuable insights to clients and show that you're genuinely interested in their success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client relationships. Prepare examples from your past experiences where you've successfully navigated challenges or turned around difficult situations.