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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers and communities sustainably every day.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
About the role
Availability Window
- Sun 05:00:00 - 17:00:00
- Mon 05:00:00 - 17:00:00
- Tue 05:00:00 - 17:00:00
- Wed 05:00:00 - 17:00:00
- Thu 05:00:00 - 17:00:00
- Fri 05:00:00 - 17:00:00
- Sat 05:00:00 - 17:00:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Enfield Ponders End Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Enfield Ponders End Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a team by sharing examples from previous experiences. Tesco values collaboration, so highlighting your teamwork skills can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you would handle various customer scenarios. Think about how you can demonstrate your initiative and decision-making skills in real-life situations that may arise in the store.
✨Tip Number 4
Research the local community and any events Tesco is involved in. Showing your knowledge of community engagement can reflect your commitment to creating an inclusive atmosphere, which is important to Tesco.
We think you need these skills to ace Tesco Colleague - Enfield Ponders End Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight your customer service skills and any relevant experience that aligns with their expectations.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are most relevant to the Tesco Colleague position. Emphasise your ability to work in a team, your passion for customer service, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Tesco's mission of serving customers better.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Tesco colleague.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making their shopping experience enjoyable.
✨Demonstrate Team Spirit
Since working well within a team is crucial, be prepared to discuss your experiences collaborating with others. Highlight any instances where you contributed to a positive team atmosphere or celebrated successes together.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand the company's commitment to serving customers and communities will demonstrate your alignment with their goals.
✨Prepare for Situational Questions
Expect questions that assess your decision-making skills and ability to handle challenges. Think of specific scenarios where you had to make quick decisions or resolve customer issues, and be ready to share those stories.
