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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Restaurant Associates, part of Compass Group, a leader in the catering industry.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team, thrive in a fast-paced environment, and grow your career.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
- Other info: We celebrate individuality and promote a diverse workplace where everyone can thrive.
The predicted salary is between 28800 - 43200 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a full-time basis, contracted to 40 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Restaurant Associates and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass, you will help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Customer Service Assistant employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the food and hospitality industry. Understanding current trends, popular dishes, and customer preferences can give you an edge in interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Customer Service Assistant, you'll need to interact with customers and team members regularly. Role-playing different scenarios can help you feel more confident and prepared.
✨Tip Number 3
Showcase your teamwork abilities. Think of examples from past experiences where you worked effectively as part of a team, especially in high-pressure situations. This will demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Research Restaurant Associates and their values. Understanding their commitment to quality and customer service will allow you to align your answers during the interview with what they are looking for in a candidate.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or catering roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to thrive in a busy environment.
Write a Strong Cover Letter: In your cover letter, express your passion for food and people, and explain why you want to work for Restaurant Associates. Highlight your enthusiasm, teamwork skills, and any relevant experience that showcases your ability to deliver excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Food and People
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your love for working with people and how you can contribute to creating a positive dining experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss examples of how you've successfully worked in a team environment, showcasing your ability to collaborate and support your colleagues.
✨Prepare for a Fast-Paced Environment
Since the role involves working under pressure, think of situations where you've thrived in busy settings. Highlight your time management skills and how you handle multiple tasks efficiently without compromising on quality.
✨Understand Health & Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and compliant work environment.
