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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading global fashion brand with over 19,000 employees.
- Benefits: Enjoy competitive pay, commissions, and tailored training opportunities.
- Why this job: Be part of a dynamic team that celebrates success and fosters personal growth.
- Qualifications: Previous retail or customer service experience and strong communication skills required.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location's performance targets and individual KPI's
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Cotswolds (Part Time) employer: Hugo Boss
Contact Detail:
Hugo Boss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Cotswolds (Part Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this role heavily focuses on delivering excellent customer experiences.
✨Tip Number 3
Network with current or former employees of HUGO BOSS. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Showcase your adaptability and willingness to learn. HUGO BOSS values candidates who can thrive in a dynamic environment, so be prepared to discuss how you've successfully adapted to changes in previous roles.
We think you need these skills to ace Sales Associate - Cotswolds (Part Time)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand HUGO BOSS as a brand. Familiarise yourself with their products, values, and recent collections. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or customer service. Emphasise any previous roles where you demonstrated excellent customer service skills and your understanding of the premium fashion industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that align with the job description, such as your ability to build customer relationships and drive sales.
Highlight Your Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you've successfully worked in a team and adapted to changing business needs, as these are key attributes for the Sales Associate role.
How to prepare for a job interview at Hugo Boss
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or stories that highlight your love for fashion, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. Discuss how you built relationships with customers and contributed to their positive shopping experiences, as this is crucial for a Sales Associate role.
✨Highlight Your Commercial Acumen
Be ready to discuss your understanding of the retail market and how you can contribute to achieving sales targets. Mention any experience you have with CRM systems or data management, as this aligns with the responsibilities of the position.
✨Emphasise Adaptability and Learning
HUGO BOSS values flexibility and a willingness to learn. Share instances where you adapted to changes in the workplace or took the initiative to develop new skills, showcasing your proactive attitude and commitment to personal growth.
