At a Glance
- Tasks: Join our team as a Tesco Colleague, serving customers and ensuring a great shopping experience.
- Company: Tesco is dedicated to being the favourite shopping choice, committed to community and sustainability.
- Benefits: Enjoy flexible hours, discounts, holiday entitlement, and free wellbeing resources.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service are essential.
- Other info: We offer a minimum of 16 hours/week with flexible scheduling and a supportive work environment.
Availability Window
Days and times when you may be scheduled to work:
- Sun 12:30 - 21:30
- Mon 15:30 - 00:30
- Tue 15:30 - 00:30
Our Tesco Colleague rate of pay starts from £12.45/hour, increasing to £13.66 within the M25. Additional payments may apply depending on location.
We guarantee a minimum of 16 hours/week for new colleagues, with options for fewer hours (minimum 12). We schedule shifts within your available times with 3 weeks' notice. We support flexible availability matching, even if not exact.
Customers are central to our work. This role involves variety and daily challenges, making it exciting. As a store colleague, you'll serve shoppers, meet new people, learn new skills, and be part of a diverse team.
Responsibilities include:
- Providing passionate, natural customer service
- Being knowledgeable about store products and services
- Working in service, picking, and replenishment areas
- Applying training to ensure safety, effectiveness, and excellent service
- Making customer-focused decisions and delivering routines
- Participating in seasonal, community, and charity events
- Understanding store performance and contributing to sales, waste reduction, and profit
- Handling products with care to maintain quality
- Living our values, being welcoming, and following policies
- Accepting deliveries when required
Requirements:
- A passion for service and a friendly attitude
- Ability to build rapport with customers
- Initiative and decision-making skills
- Teamwork and good communication
- Punctuality, presentation, and professionalism
Benefits include:
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays
- Flexible working requests from day one
- Colleague discounts up to 15%, saving up to £2,000/year
- Free wellbeing resources
- Life cover and pension schemes
- Various other discounts and benefits
- Uniform provided
About us:
Tesco aims to be every customer's favorite shopping method, committed to serving communities and the planet better every day. We promote an inclusive culture, celebrating diversity and equal opportunities. We support flexible and blended working arrangements. Successful applicants will need to provide bank details on start. We are a Disability Confident Leader, ensuring accessible recruitment processes. For accessibility support, visit https://www.tesco-careers.com/accessibility.
Tesco Colleague - Rotherham Extra employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Rotherham Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to community and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability and flexibility. Since the role requires working varied shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork. Sharing specific examples of how you've successfully interacted with customers or worked as part of a team can set you apart from other applicants.
✨Tip Number 4
Research common interview questions for retail positions. Practising your answers to these questions can help you feel more confident and articulate during the interview process.
We think you need these skills to ace Tesco Colleague - Rotherham Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Emphasise any customer service experience or teamwork skills, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at Tesco. Mention specific examples of how you have provided excellent service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with Tesco's values.
✨Demonstrate Teamwork Skills
Tesco values teamwork, so be prepared to discuss how you've successfully worked in a team environment. Highlight specific instances where collaboration led to positive outcomes, showcasing your ability to communicate and support your colleagues.
✨Be Knowledgeable About Tesco
Research Tesco's products, services, and community initiatives before your interview. Being knowledgeable about the company will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Prepare for Situational Questions
Expect situational questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make quick decisions or handle difficult situations, and be ready to explain your thought process and the outcomes.