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- Tasks: Join us as an On Board Host, delivering top-notch service at Newcastle Central Station.
- Company: Rail Gourmet is a leading provider of catering services in the British Railway Industry.
- Benefits: Enjoy up to 50% employee discounts and access to health and wellbeing support.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Must be 18+ due to certain responsibilities; no prior experience needed.
- Other info: Flexible shifts, full training provided, and a diverse workplace culture.
On Board Host for Newcastle Central Station.
Pay Rate: £13.20 per hour.
Hours: Full Time (40 hours).
Shifts: Rotational (5 out of 7), shifts between 5:30am and 9:30pm, including some weekends.
Applicants will need to be 18 years or over to perform certain tasks or work on certain shifts due to responsibilities within the On Board Host role.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK, we are committed to delivering a First-Class service consistently.
AS A CUSTOMER SERVICE ASSISTANT, YOU’LL:
- Operate delivery equipment for train-side deliveries (full training provided).
- Load/offload catering equipment/stock from TPE trains.
- Assemble orders and control stock.
- Comply with Health & Safety/Food Hygiene Regulations.
WHY JOIN AS AN ON BOARD HOST?
- Employee Discounts: Up to 50% off, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Up to 75% discount during work hours on SSP brands.
- Friends and Family App: 20% discount across Catering, Whistlestop, and Urban Express units (T&C apply).
- Learn while you Earn: Access to award-winning training, apprenticeships, and development.
- Internal Growth Opportunities: 70% of our managers are internal promotions.
- Additional benefits include Help@Hand app, health and wellbeing support, diverse culture, financial support schemes, referral rewards, holiday allowance, rewards & recognition programs, and travel and leisure passes.
Feel like you could belong at Rail Gourmet? Apply now and start your journey as an On Board Host!
Rail Gourmet is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.
On Board Host employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host
✨Tip Number 1
Familiarise yourself with the British Railway Industry and Rail Gourmet's services. Understanding the company’s values and operations will help you demonstrate your enthusiasm and fit for the On Board Host role during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking events. Since the role involves direct interaction with customers, showcasing your ability to provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. The role requires working various hours, including weekends, so showing that you can adapt to the schedule will make you a more attractive candidate.
✨Tip Number 4
Connect with current or former employees of Rail Gourmet on platforms like LinkedIn. They can provide insights into the company culture and the On Board Host role, which can be invaluable during your application process.
We think you need these skills to ace On Board Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an On Board Host. Highlight key skills such as customer service, compliance with health and safety regulations, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the On Board Host position. Emphasise any previous roles in customer service or catering, and include specific examples of how you've excelled in similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Rail Gourmet and how your background makes you a great fit for the On Board Host position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at SSP Deutschland GmbH
✨Understand the Role
Make sure you thoroughly read the job description and understand what an On Board Host does. Familiarise yourself with the responsibilities, such as operating delivery equipment and complying with health and safety regulations, so you can speak confidently about how your skills align.
✨Showcase Customer Service Skills
As this role heavily involves customer interaction, prepare examples of your previous customer service experiences. Highlight situations where you went above and beyond to ensure customer satisfaction, as this will demonstrate your suitability for the position.
✨Be Ready for Shift Work
Since the shifts are rotational and include early mornings and weekends, be prepared to discuss your availability. Show enthusiasm for the flexibility required and mention any previous experience you have with shift work to reassure them of your adaptability.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about training opportunities or the company culture. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
