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- Tasks: Engage with customers, present products, and support events at our Battersea studio.
- Company: Join Genesis Motors, a premium automotive brand under Hyundai, known for innovation and customer focus.
- Benefits: Enjoy flexible weekend hours, gain experience in a luxury environment, and be part of an award-winning team.
- Why this job: Be part of a dynamic team, enhance your communication skills, and contribute to a unique customer experience.
- Qualifications: A-levels or relevant training in hospitality or retail; customer service experience is a plus.
- Other info: Driving license preferred; this role is perfect for those passionate about cars and customer service.
Genesis Motors (Hyundai) are recruiting a weekend Brand Ambassador for their Battersea Power Station store.
Reports to: Genesis Experience Lead
Part time: Weekends
Job Purpose: To provide a world class customer driven service where we can find the perfect balance between the needs of our customers and identify appropriate product offers from the Genesis brand. This role must strive for innovation, by closely observing the expectations of our customer requirements.
About us: Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience.
Key Responsibilities:
- Accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
- Present the Brand and Products to potential customers and people interested in the brand.
- Support the team in the organization of events in the studio and, if necessary, also at official receptions.
- Provide professional, courteous service to customers in the studio.
- Ensure cleanliness and order in the daily operation in the studio.
Personal Specification:
- A-level or (preferably) training in the hotel or catering sector and/or in premium or luxury retail (automotive experience desirable but not a prerequisite).
- Experience in customer care, hospitality, or premium/luxury retail experience with working in a team.
- Driving license class B (desirable).
- Outstanding communication skills.
- Multitasking ability.
- Ability to deliver a best-in-class customer service.
Core Values (The Hyundai Way):
- Customer (Safety & Quality, Tenacity)
- Challenge (Progress, Agility)
- Collaboration (Alignment, Resilience)
- People (Diversity & Inclusion, Expertise)
- Globality (Integrity, Data Driven Thinking)
Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station
✨Tip Number 1
Familiarise yourself with Genesis Motors and their product range. Understanding their premium offerings and unique selling points will help you engage effectively with potential customers and demonstrate your passion for the brand.
✨Tip Number 2
Network with current or former employees of Genesis Motors. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews and interactions.
✨Tip Number 3
Showcase your customer service skills in real-life scenarios. Consider volunteering or taking part in events where you can practice engaging with customers, as this experience will be beneficial when discussing your suitability for the role.
✨Tip Number 4
Prepare to discuss how you embody the core values of Genesis Motors. Reflect on your past experiences and think of examples that demonstrate your commitment to customer service, collaboration, and innovation, as these are key to succeeding in this role.
We think you need these skills to ace Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and personal specifications. Tailor your application to highlight how your skills and experiences align with what Genesis Motors is looking for in a Brand Ambassador.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Highlight any experience in hospitality or luxury sectors, as well as your communication skills and ability to multitask.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the Genesis brand. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team at Battersea Power Station.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at TN United Kingdom
✨Know the Brand Inside Out
Before your interview, make sure you research Genesis Motors and their product range thoroughly. Understand their core values and what sets them apart in the automotive industry. This will help you demonstrate your passion for the brand and how you can contribute to their customer-centric approach.
✨Showcase Your Customer Service Skills
As a Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. Highlight your ability to multitask and maintain professionalism under pressure.
✨Demonstrate Team Spirit
This role involves working closely with a team, so be ready to discuss your experience in collaborative environments. Share instances where you contributed to team success or supported colleagues during events or busy periods, showcasing your alignment with the company's core value of collaboration.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
