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- Tasks: Lead training and development for our unique hotels in the New Forest.
- Company: Join a passionate team dedicated to exceptional guest experiences in beautiful surroundings.
- Benefits: Enjoy 28 days holiday, your birthday off, and staff discounts at our hotels and restaurants.
- Why this job: Be part of a supportive culture that values employee growth and excellence.
- Qualifications: Experience in hospitality training, strong communication skills, and a proactive approach are essential.
- Other info: This is a part-time role with travel across the picturesque New Forest.
The predicted salary is between 21000 - 29400 £ per year.
We are seeking a passionate and experienced Hotel Training Manager to join our team, overseeing the training and development needs of our small group of unique hotels located in the picturesque New Forest. The ideal candidate will be a hands-on leader dedicated to fostering a culture of excellence, supporting employee growth, and ensuring the delivery of exceptional guest experiences.
Key Responsibilities:
- Training Strategy and Implementation
- Staff Development
- Quality Assurance
- Team Engagement
- Compliance and Reporting
Key Requirements:
- Proven experience in a training or leadership role within the hospitality industry, ideally in hotels or a multi-site environment.
- Excellent knowledge of hotel operations and guest service standards.
- Strong presentation, coaching, and mentoring skills.
- Exceptional communication and interpersonal abilities.
- Familiarity with learning management systems and training software is a plus.
- A proactive, solutions-driven approach with attention to detail.
- Ability to travel across locations in the New Forest as required.
What We Offer:
- Competitive salary commensurate with experience.
- 28 days (pro-rata) holiday a year plus your birthday off.
- A supportive and collaborative work environment in a stunning natural setting.
- Staff discounts across the group's hotels and restaurants.
Training Manager (part-time) employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager (part-time)
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in training roles. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 2
Research the specific hotels in the New Forest area that are part of the group you're applying to. Understanding their unique offerings and guest experiences will help you tailor your approach and demonstrate your genuine interest during any interviews.
✨Tip Number 3
Prepare to discuss your hands-on leadership style and how it has positively impacted staff development in your previous roles. Be ready to share specific examples that highlight your coaching and mentoring skills.
✨Tip Number 4
Familiarise yourself with current trends in hotel training and development, particularly in multi-site environments. This knowledge will not only impress during interviews but also show that you are proactive and solutions-driven.
We think you need these skills to ace Training Manager (part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in training and leadership roles within the hospitality industry. Emphasise any specific achievements related to staff development and guest service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and development. Mention your hands-on leadership style and how you can foster a culture of excellence in the hotels. Be sure to connect your skills with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your presentation, coaching, and mentoring skills. If you have experience with learning management systems or training software, make sure to include that as well.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure that all details are complete and correct, as attention to detail is crucial for this role.
How to prepare for a job interview at New Forest Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've contributed to guest experiences in previous roles, as this will demonstrate your commitment to excellence.
✨Highlight Your Training Experience
Prepare to discuss your previous training and leadership roles in detail. Be ready to share successful training strategies you've implemented and how they positively impacted staff development and guest satisfaction.
✨Demonstrate Strong Communication Skills
Since the role requires exceptional communication abilities, practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses to behavioural questions.
✨Research the Company and Its Values
Familiarise yourself with the unique hotels in the New Forest and their values. Understanding their culture and mission will allow you to tailor your answers and show that you're a great fit for their team.
