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- Tasks: Support vulnerable customers in a dynamic environment, helping them rebuild their lives.
- Company: Riverside is a housing association dedicated to enhancing communities and providing affordable homes.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
- Why this job: Make a real impact while working in a supportive, diverse, and inclusive environment.
- Qualifications: Experience with vulnerable people and a caring, resilient attitude are essential.
- Other info: Interviews will be held on 13th and 17th January 2025; apply early!
The predicted salary is between 21900 - 29200 £ per year.
Contract Type: Permanent
Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week
Working Pattern: 7 day rota (shifts include 7.15am - 3.15pm or 1.30pm - 9.30pm) and alternate full weekends plus some bank holidays
Location: Old Tea Warehouse, High Wycombe
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Support Worker:
This role is based at Old Tea Warehouse in High Wycombe. Old Tea Warehouse is a medium-high risk supported accommodation service for vulnerable customers aged 18-55. This is a fast-paced, dynamic environment where customers have experienced homelessness and may have complex needs such as substance misuse, mental health, history of offending, etc.
You will provide support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.
About you:
- Experience of working with vulnerable people
- Experience of delivering structured support and risk management
- To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
- Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working
Interviews will take place on 13th and 17th January 2025.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Support Worker (Supported Housing) employer: RIVERSIDE GROUP PENSION TRUSTEES LIMITED
Contact Detail:
RIVERSIDE GROUP PENSION TRUSTEES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Supported Housing)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable individuals, especially those who have experienced homelessness. Understanding their needs and the support systems available will help you demonstrate your empathy and readiness for the role.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend local events or join online forums to connect with current support workers. This can provide valuable insights into the role and may even lead to a referral.
✨Tip Number 3
Prepare for the interview by thinking of specific examples from your past experiences that showcase your ability to work with vulnerable people. Highlight any relevant skills in risk management and structured support delivery.
✨Tip Number 4
Showcase your flexibility and resilience during the application process. Be ready to discuss how you can adapt to the varied working hours and the emotional demands of the job, as these are crucial for success in this role.
We think you need these skills to ace Support Worker (Supported Housing)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight relevant experiences that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals. Use specific examples from your past experiences to demonstrate your empathy, resilience, and ability to work in challenging environments.
Highlight Relevant Experience: In your CV, emphasise any experience you have working with vulnerable populations or in similar roles. Include details about structured support delivery and risk management to show you meet the essential criteria.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at RIVERSIDE GROUP PENSION TRUSTEES LIMITED
✨Show Your Empathy
As a Support Worker, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated understanding and compassion towards vulnerable individuals. This will show that you can connect with the customers you'll be supporting.
✨Highlight Relevant Experience
Make sure to discuss any previous work with vulnerable populations, especially in supported housing or similar environments. If you have personal experiences that relate to the role, don’t hesitate to mention them as they can provide valuable insight into your understanding of the challenges faced by customers.
✨Demonstrate Resilience
The role can be tough, so it's important to convey your resilience. Share specific instances where you've faced challenges in your work and how you overcame them. This will reassure the interviewers that you can handle the demands of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about the support systems in place for staff, the training provided, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
