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For Companies At a Glance
- Tasks: Serve customers with passion, assist in various store areas, and ensure product quality.
- Company: Join Tesco, a leading retailer committed to sustainability and customer satisfaction.
- Benefits: Enjoy flexible hours, 20+ days holiday, colleague discounts, and wellbeing services.
- Why this job: Be part of a diverse team, gain valuable experience, and enjoy career progression opportunities.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working requests welcomed; apply even if your availability doesn't match exactly.
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About the role
- Availability Window
Days | From | To
- Sun | 17:00:00 | 22:30:00
- Thu | 14:30:00 | 22:30:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the preferred working times during the week — the availability windows. Your scheduled hours will be within these times, with 3 weeks' notice of your shifts. We support flexibility; if your available times closely match but are not exactly the advertised times, please still apply.
Customer Focus
Customers are at the heart of everything we do. Running a store requires a variety of roles. This is a dynamic, challenging, and rewarding job.
- Serving our shoppers with passion and pride.
- Meeting new people, learning, and being part of a diverse team.
- Offering stability or flexibility to suit your lifestyle, with opportunities for career progression.
Note: You must be over 18 to apply.
Responsibilities
- Providing excellent customer service.
- Being knowledgeable about products and services.
- Working in various store areas as needed.
- Following safety and service training.
- Making customer-oriented decisions.
- Participating in store events and creating an inclusive environment.
- Understanding store performance and contributing to sales and efficiency.
- Handling products carefully to ensure quality.
- Living our values, being welcoming, and following policies.
- Accepting deliveries when required.
Minimum Requirements
- Passion for delivering great service with a smile.
- Ability to build rapport with customers.
- Proactive decision-making for customers.
- Teamwork and open communication.
- Punctuality, presentation, and professionalism.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
- Flexible working requests from day one.
- Colleague discounts and savings.
- Free wellbeing services.
- Life cover and pension schemes.
- Flexible benefits including discounts and cycle schemes.
- Uniform provided.
- Access to colleague networks and support for all life moments.
About Us
Our vision is to be every customer's favourite way to shop, acting responsibly and sustainably. We value diversity, equity, and inclusion, and support flexible working arrangements. We are committed to accessibility and inclusion in our recruitment process.
Note: Candidates must be over the school leavers age. Some roles require candidates to be over 18 for specific working hours or areas. High volumes of applications may lead to early closing of roles. Feedback is provided only to interviewed candidates.
For more about us, visit our website.
Tesco Colleague - Bath Wellsway Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Bath Wellsway Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to customer satisfaction will help you demonstrate your alignment with their mission during any interactions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role offers flexibility, showing that you can adapt your schedule to meet their needs will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, sharing relevant anecdotes can showcase your ability to connect with customers and work in a team.
✨Tip Number 4
Engage with current Tesco colleagues or visit the store to get a feel for the environment. This not only shows your enthusiasm but also gives you insights that can be beneficial during discussions.
We think you need these skills to ace Tesco Colleague - Bath Wellsway Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and ensure it reflects your ability to work in a team and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at Tesco. Mention specific examples of how you've delivered great service in the past and how you can contribute to the team.
Check Your Availability: Since the role has specific availability windows, make sure to mention your availability in your application. If your schedule closely matches the required times, be sure to highlight this to show your flexibility.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to build rapport with customers and make their experience enjoyable.
✨Demonstrate Teamwork
Tesco values teamwork, so be ready to discuss your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a common goal or resolve a challenge.
✨Be Knowledgeable About Tesco
Research Tesco's values, products, and services before the interview. Showing that you understand the company’s mission and how you can contribute will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Flexibility Questions
Given the flexible working hours mentioned in the job description, be ready to discuss your availability and how it aligns with the store's needs. If you have specific preferences, communicate them clearly while showing your willingness to adapt.
