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- Tasks: Keep our hotel sparkling clean and provide top-notch customer service.
- Company: Join Brend Collection, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at our establishments.
- Why this job: Be part of a supportive team with opportunities for growth in a friendly environment.
- Qualifications: A positive attitude and willingness to learn; experience is a plus but not required.
- Other info: Flexible shifts available, including early mornings and weekends.
The predicted salary is between 22700 - 25400 £ per year.
Location: Boutport Street, Barnstaple EX31 1HG
Salary: up to £12.21 per hour
Hotel: The Royal and Fortescue Hotel
Deadline to apply: 04/07/2025
As a Housekeeper, you will be responsible for maintaining high levels of cleanliness across all areas of the hotel, as well as excellent customer service. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings and weekends. This is a great opportunity to work for a successful local company in Barnstaple.
What will I be doing?
- Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
- Ensure thorough reporting of any maintenance issues
- Provide friendly and professional customer service when dealing with customers
- Ensure all equipment is in good working order and report any concerns
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time
- Assist other departments wherever necessary and maintain good working relationships
- Ensure the correct use of cleaning chemicals and equipment
What are we looking for?
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
- Although previous experience would be beneficial, it is not essential as full training will be provided
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Full Time Housekeeper employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Housekeeper
✨Tip Number 1
Familiarise yourself with the Brend Collection's values and mission. Understanding their commitment to customer service and excellence will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your flexibility and willingness to learn. Since the role requires adapting to various situations, emphasising your ability to handle different tasks and work both independently and as part of a team can set you apart.
✨Tip Number 3
Prepare to discuss your approach to cleanliness and organisation. As a Housekeeper, demonstrating your understanding of maintaining high standards in cleanliness and your attention to detail will be crucial during any discussions.
✨Tip Number 4
Network with current or former employees of Brend Collection if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Full Time Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housekeeper role. Emphasise any previous cleaning or customer service roles, even if they were informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and willingness to learn. Mention why you want to work for Brend Collection specifically and how you can contribute to their team.
Highlight Flexibility: Since the job offers various shifts, make sure to mention your availability and flexibility in your application. This shows that you are adaptable and ready to meet the needs of the hotel.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Park Hotel
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal tasks. Mention specific examples of how you ensure cleanliness and organisation.
✨Emphasise Customer Service Skills
Since excellent customer service is a key part of the role, be prepared to discuss how you've handled customer interactions in the past. Share stories that showcase your ability to remain friendly and professional, even in challenging situations.
✨Demonstrate Flexibility
The job requires flexibility with shifts, including early mornings and weekends. Be ready to express your willingness to adapt to different work situations and schedules. This shows that you're committed to being a reliable team member.
✨Dress Appropriately
First impressions matter! Make sure to present yourself neatly and tidily for the interview. Adhering to uniform requirements can reflect your understanding of the importance of appearance in the hospitality industry.
