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- Tasks: Serve customers, maintain stock, and ensure a welcoming atmosphere at the racecourse.
- Company: Great Yarmouth Racecourse is a vibrant venue hosting exciting events and races.
- Benefits: Enjoy meals on race days and free tickets to events while gaining valuable experience.
- Why this job: Join a fun team, meet new people, and work in a lively environment with flexible hours.
- Qualifications: No experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Work during thrilling race fixtures from April to October.
Great Yarmouth Racecourse is now looking to increase their front of house and kitchen teams with enthusiastic, friendly bar, waiting, and kitchen staff. No experience is necessary.
RESPONSIBILITIES:
- Serve all customers in an efficient, professional, and courteous manner at all times.
- Ensure guests receive the highest standard of customer service.
- Advise guests on all products available within the venue.
- Promote a happy and welcoming atmosphere.
- Work both alone and as part of a team to meet guests' needs.
- Maintain stock levels and rotation to avoid waste.
- Ensure the work area is adequately stocked with necessary items.
- Prepare restaurants/boxes for the service of meals and refreshments.
- Serve guests efficiently with correct food and beverage service knowledge.
- Keep work and public areas clean and tidy.
- Ensure all orders are dispensed and recorded for billing.
- Ring through orders and obtain payment in line with procedures.
- Close down tills according to company procedures.
- Keep accurate temperature records and other paperwork.
- Adhere to licensing policies and procedures.
- Handle cash, stock, and equipment securely.
- Act as an information point for customers.
- Record wastage and dispose of rubbish according to recycling initiatives.
- Adhere to company policies and procedures.
- Undertake other reasonable duties as needed.
SKILLS AND QUALITIES:
- Be smart, polite, professional, and well-presented.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Strong interpersonal skills – friendly, confident, outgoing.
- Strong numerical and literacy skills.
- The ability to handle difficult situations.
- Embrace the values of Arena Racing Company.
- Work with a smile regardless of the weather.
- Work with honesty and integrity.
- Experience in a hospitality environment is preferred but not essential.
Race Fixtures:
- April 5th and 22nd
- May 1st, 14th, 22nd, and 29th
- June 11th, 12th, and 27th
- July 3rd, 9th, 16th, 24th, and 28th
- August 3rd, 6th, 15th, and 24th
- September 16th, 17th, and 18th
- October 6th, 13th, and 21st
Our casual team receives various benefits while working for ARC, including meals on race days and tickets to race meetings and other events. Joining the ARC casual family allows you to gain experience across various venues within our group.
Bar Staff employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff
✨Tip Number 1
Familiarise yourself with the Great Yarmouth Racecourse and its offerings. Knowing the menu and the types of beverages served can help you engage confidently with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have prior to the application. Whether it's at a local café or during a social event, being friendly and approachable can highlight your suitability for the role.
✨Tip Number 3
Be prepared to discuss how you handle busy situations or difficult customers. Think of examples from past experiences, even if they are not directly related to hospitality, to illustrate your problem-solving abilities.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours, especially during race days. Mentioning your availability can make you a more attractive candidate, as the role requires adaptability to meet the needs of the venue.
We think you need these skills to ace Bar Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to bar work. Emphasise your customer service skills, communication abilities, and any previous roles that demonstrate your capacity to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Great Yarmouth Racecourse and how your personality aligns with their values of providing excellent customer service.
Highlight Flexibility: Since the role requires working on specific race days, make sure to mention your availability and willingness to work during those times. This shows your commitment and readiness to be part of the team.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully interacted with customers or worked as part of a team in the past. This will help demonstrate that you possess the strong interpersonal skills they are looking for.
How to prepare for a job interview at Arena Racing Company
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to work at Great Yarmouth Racecourse. A positive attitude can go a long way in the hospitality industry, so let your passion for customer service shine through.
✨Demonstrate Communication Skills
Since excellent verbal communication is key for this position, practice speaking clearly and confidently. Be prepared to answer questions about how you would handle customer interactions and ensure that guests feel welcomed and valued.
✨Highlight Teamwork Experience
Even if you don't have direct experience in hospitality, think of examples from previous jobs or activities where you worked as part of a team. Emphasise your ability to collaborate and support your colleagues to create a great atmosphere for guests.
✨Prepare for Common Scenarios
Think about potential situations you might face on the job, such as dealing with difficult customers or managing busy periods. Prepare responses that showcase your problem-solving skills and ability to stay calm under pressure.
