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- Tasks: Be the friendly face at Falmouth High School, welcoming students and families.
- Company: Join Falmouth Public Schools, a community-focused educational institution.
- Benefits: Enjoy a full-time role with a supportive team and a vibrant school environment.
- Why this job: Make a difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: High school diploma required; previous office experience and multilingual skills are a plus.
- Other info: Work hours are 6:30am to 2:30pm, Monday to Friday, throughout the school year.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Front Desk Secretary (SSII Secretary) role at Falmouth Public Schools.
POSTING: Front Desk Secretary (SSII Secretary) at Falmouth High School
37.5 hours/week, 12 months/year (6:30am - 2:30pm) for the 2024-2025 School Year.
Qualifications:
- High School Degree or equivalent
- Previous office secretarial experience a plus
- Positive, inclusive, professional and welcoming attitude
- Knowledge and understanding of the use of digital translation tools
- Multilingual a plus
- Experience working with diverse populations
- Experience and/or ability to provide consistent diligent monitoring of the school entry system as well as coming and going of the main entry
- Experience and/or ability following procedures and protocols related to safety as well as making timely judgment decisions including asking for assistance from administration and/or safety personnel
- Successful customer service experience
- Enjoys working with students, staff, and the public
- Ability to help answer wide-ranging questions or concerns in an efficient and pleasing manner
- Organized and detail-oriented
- High level of proficiency with technology, computer applications and ability to learn as well as adapt to, provide feedback regarding new operating systems
- Ability to manage multiple projects
- Such alternatives to the above qualifications as the Superintendent of Schools may deem appropriate and acceptable
Responsibilities:
- First point of contact with the community (e.g., students, faculty, staff, families, community members, visitors, etc.)
- Advance an office entry climate that is welcoming, inclusive and develops a sense of belonging
- Monitor and operate the entry system including working closely with the administration and safety personnel on all protocols and procedures
- Greet and assist families of enrolling students including use of translation tools, connecting to appropriate school and/or district personnel and building a "go to" person relationship
- Work with sub-coordinator at start of each school day on the coverage assignments and monitor throughout the day for coverage issues
- Work as an integral part of the administrative office team
- Oversee office routines
- Perform a variety of secretarial duties
- Provide support to administrative and clerical staff
- Work with and at times be the lead contact with programs using the high school facility year round (e.g., summer school, camps, professional development)
- Maintain calendar and manage forms in collaboration with principal secretary and athletic department
- Welcoming and assisting with enrolling new families in summer months
- Working with administration office team in coordinating registration as well as ninth grade transition programs
- Assist with other tasks as directed
Reports to: Principal's Secretary
Salary: In accordance with Secretarial contract.
Application: Internal Applicants please apply until filled to: www.falmouth.k12.ma.us
EOE: The School Committee affirms a policy which guarantees equal employment opportunity in the recruitment, application, selection, compensation, retention, transfer, promotion, benefits, work assignment and career progression process without discrimination for reasons of individual's race, color, religious creed, national origin, sex, gender identity, age, ancestry, citizenship, military status, sexual orientation, disability or genetic information.
Front Desk Secretary (SSII Secretary) employer: Falmouth Public Schools
Contact Detail:
Falmouth Public Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Secretary (SSII Secretary)
✨Tip Number 1
Familiarise yourself with the specific protocols and procedures related to school safety and entry systems. Understanding these will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight any experience you have working with diverse populations or in customer service roles. This is crucial for a Front Desk Secretary, as you'll be the first point of contact for students, families, and community members.
✨Tip Number 3
Showcase your proficiency with technology and digital tools, especially translation tools. Being able to assist non-English speaking families will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would create a welcoming and inclusive environment at the front desk. Think of examples from your past experiences where you successfully engaged with visitors and made them feel valued.
We think you need these skills to ace Front Desk Secretary (SSII Secretary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous secretarial roles or customer service positions. Emphasise skills that align with the job description, such as proficiency with technology and experience working with diverse populations.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and ability to create an inclusive environment. Mention specific experiences where you successfully assisted students, staff, or families, and how you can contribute to the welcoming atmosphere at Falmouth Public Schools.
Highlight Multilingual Skills: If you are multilingual, make sure to mention this prominently in your application. Explain how your language skills can help in communicating with families and students from diverse backgrounds, which is a key aspect of the role.
Showcase Organisational Skills: Provide examples of how you have managed multiple projects or tasks in previous roles. Detail your organisational strategies and how they helped improve efficiency in the workplace, as this is crucial for the Front Desk Secretary position.
How to prepare for a job interview at Falmouth Public Schools
✨Show Your Welcoming Attitude
As the first point of contact, it's crucial to demonstrate a positive and inclusive attitude during your interview. Practice greeting the interviewer warmly and maintaining a friendly demeanour throughout the conversation.
✨Highlight Your Organisational Skills
Being detail-oriented is key for a Front Desk Secretary. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, showcasing your ability to stay organised under pressure.
✨Familiarise Yourself with Digital Tools
Since the role requires proficiency with technology and digital translation tools, brush up on any relevant software or applications. Mention your experience with these tools during the interview to demonstrate your readiness for the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling diverse populations and customer service situations. Think of specific instances where you provided excellent service or resolved conflicts, and be ready to share these stories to illustrate your skills.
