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- Tasks: Manage travel for world-renowned artists, handling complex arrangements and providing exceptional service.
- Company: Join a leading travel management firm focused on the music and entertainment industry.
- Benefits: Enjoy exclusive event access, 25 days holiday, gym membership, and staff discounts.
- Why this job: Work in a dynamic environment, supporting high-profile clients while mentoring junior team members.
- Qualifications: 3-4 years in travel management with expertise in Galileo GDS and client management.
- Other info: Hybrid role based in London, with flexible office and remote work options.
The predicted salary is between 36000 - 60000 £ per year.
An exciting and rare opportunity has arisen for an experienced Senior Business Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
- Handling complex travel arrangements - including flights, accommodation, ground transport, and VIP services.
- Managing a portfolio of high-profile artists - ensuring their travel plans are seamless and stress-free.
- Using Galileo GDS - booking, modifying, and troubleshooting itineraries with expert precision.
- Building strong industry relationships - working closely with artists, management teams, and travel partners.
- Providing exceptional service - ensuring last-minute requests and itinerary changes are handled effortlessly.
- Mentoring junior team members - sharing knowledge and best practices in the industry.
What Experience Do I Need?
- 3 - 4 years' experience in travel management / Business Travel, ideally experience handling high-profile entertainment clients.
- Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
- A proven track record in client management - delivering outstanding service to VIP customers.
- Strong problem-solving skills - the ability to stay calm and efficient under pressure.
- An eye for detail - ensuring all travel arrangements run smoothly.
- Excellent communication and interpersonal skills - to liaise confidently with artists, managers, and partners.
What Else Do I Need to Know?
This is a full-time hybrid role, based in London, with a mix of office and remote work (Minimum of 1 or 2 days a week in the office). The hours are 10am-6pm, with occasional after-hours support required.
Perks & Benefits:
- Excellent Salary
- Exclusive guestlist & ticket access to some of the biggest events in the world.
- 25 days holiday (increasing with tenure) plus your birthday off.
- Gym membership (Hussle or ClassPass).
- Staff discounts on shopping and travel.
- Cycle to Work scheme.
- Employee Assistance Programme - including counselling and lifestyle coaching.
If you’re an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Music Industry
✨Tip Number 1
Network within the music and entertainment industry. Attend events, concerts, and industry meet-ups to connect with professionals who may have insights or referrals for the role. Building relationships can give you an edge in landing this position.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in travel management for the music industry. Being knowledgeable about current issues can help you stand out during interviews and demonstrate your passion for the field.
✨Tip Number 3
Showcase your GDS expertise, particularly with Galileo, in conversations and networking opportunities. Be prepared to discuss specific scenarios where you've successfully managed complex bookings or resolved issues, as this will highlight your skills effectively.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle high-pressure situations typical in the music industry. Think of examples from your past experience that demonstrate your problem-solving skills and ability to maintain composure under stress.
We think you need these skills to ace Business Travel Consultant - Music Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel management, especially with high-profile clients. Emphasise your expertise in using Galileo GDS and any relevant achievements in the music or entertainment industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel logistics and your understanding of the demands of high-profile clients. Mention specific experiences that demonstrate your problem-solving skills and ability to work under pressure.
Highlight Relevant Experience: In your application, clearly outline your 3-4 years of experience in business travel management. Include examples of how you've successfully managed complex travel arrangements and provided exceptional service to VIP customers.
Showcase Communication Skills: Since excellent communication is key in this role, provide examples in your application of how you've effectively liaised with clients, artists, and management teams. This will help demonstrate your interpersonal skills and ability to build strong relationships.
How to prepare for a job interview at Rockpool Recruitment
✨Showcase Your GDS Expertise
Make sure to highlight your experience with Galileo GDS during the interview. Be prepared to discuss specific scenarios where you've successfully handled complex bookings, modifications, or troubleshooting, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've managed high-pressure situations in the past. Discuss times when you had to think on your feet to resolve travel issues for clients, especially in the entertainment industry.
✨Emphasise Your Client Management Experience
Since you'll be working with high-profile artists, it's important to convey your ability to deliver exceptional service. Share stories that illustrate your success in managing VIP clients and ensuring their needs are met seamlessly.
✨Build Rapport with Interviewers
Given the collaborative nature of the role, focus on building a connection with your interviewers. Show enthusiasm for the music industry and express your passion for travel logistics, as this will resonate well with the company culture.
