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- Tasks: Lead a dynamic team and enhance customer service processes in a busy dealership.
- Company: Join a prestigious main dealer in the High Wycombe area with a strong reputation.
- Benefits: Enjoy a competitive salary up to £60,000 OTE and a company car.
- Why this job: Be part of a friendly team and develop your career in a thriving environment.
- Qualifications: Experience in managing service and parts departments is essential; full driving license required.
- Other info: Apply now to join a motivated team led by an experienced manager!
The predicted salary is between 36000 - 60000 £ per year.
Automotive Aftersales Manager Location : High Wycombe Area Salary : Up to £60,000 OTE uncapped + Company Car Are you an experienced Aftersales Manager seeking a fresh challenge? Our client, a busy main dealer in the High Wycombe Area, is looking for a skilled professional to join their team. This role promises a competitive salary, a company car, and the opportunity to lead a dynamic team in a prestige dealership environment. Key Responsibilities : Leadership : Plan, control, and monitor customer service processes while managing and developing the team. Hands one: Get involved and be visable. Offer support where needed. Performance Improvement : Enhance service team performance through effective coaching and performance management. KPI Monitoring : Accurately record daily operating controls and KPIs. Asset Management : Oversee the effective use and control of premises, tools, equipment, and other dealership assets. Expense Control : Regularly examine management accounts and budgets to maintain effective expense control. What Our Client Is Looking For : Experience : Solid background in managing both service and parts departments in a main dealer Aftersales environment. Relationship Building : Confident in building relationships and dealing with customers at all levels. Team Motivation : Ability to create a positive working atmosphere, enthusing and motivating the team to meet agreed targets. Process Driven : Strong process and statistics orientation. Customer Service Excellence : Proven ability to deliver high CSI results with a passion for excellent customer service. Technical Knowledge : Understanding of vehicle design, manufacture, and legislation. Driving Licence : Full driving licence is essential. Why Join Our Client? : Competitive salary with OTE up to £60,000 and a company car. Work in a well-established, successful site. Opportunity to develop your career in a main dealership environment. If you want to be part of a great company, a genuinely friendly team, and led by a highly experienced and motivational Manager please apply now! If we have not responded to your application within 5 working days please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information. TPBN1_UKTJ
After Sales Manager employer: Performance Resourcing
Contact Detail:
Performance Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Manager
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams in the past, particularly in a busy dealership environment.
✨Tip Number 2
Familiarize yourself with the latest trends in customer service excellence within the automotive industry. Being able to discuss these trends will demonstrate your commitment to high CSI results.
✨Tip Number 3
Highlight your experience with KPI monitoring and performance improvement strategies. Be ready to discuss specific metrics you've improved in previous roles.
✨Tip Number 4
Since technical knowledge is crucial, brush up on your understanding of vehicle design and legislation. This will help you stand out as a candidate who is not only process-driven but also technically savvy.
We think you need these skills to ace After Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service and parts departments. Use specific examples that demonstrate your leadership skills and ability to improve team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service excellence and your understanding of the automotive industry. Mention how your background aligns with the key responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasize your relationship-building skills and your ability to motivate a team. Provide examples of how you've successfully managed KPIs and improved performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Performance Resourcing
✨Show Your Leadership Skills
As an Aftersales Manager, demonstrating your leadership abilities is crucial. Be prepared to discuss specific examples of how you've successfully managed and developed teams in the past, highlighting your hands-on approach and visibility in the workplace.
✨Emphasize Customer Service Excellence
Your passion for delivering high customer satisfaction is key. Share instances where you've improved customer service metrics or resolved challenging customer issues, showcasing your commitment to excellence in service.
✨Discuss Performance Improvement Strategies
Be ready to talk about how you've enhanced team performance through coaching and performance management. Provide concrete examples of KPIs you've monitored and how you've used them to drive results.
✨Demonstrate Technical Knowledge
Understanding vehicle design and legislation is important for this role. Brush up on relevant technical knowledge and be prepared to discuss how this expertise has informed your decision-making in previous positions.
