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- Tasks: Join a dynamic team to solve waste network issues and provide top-notch customer service.
- Company: Severn Trent is dedicated to environmental care and community service.
- Benefits: Enjoy 25 days holiday, annual bonuses, and a leading pension scheme.
- Why this job: Make a real difference in your community while developing your career with award-winning training.
- Qualifications: A standard driving licence and a passion for quality service are essential.
- Other info: Flexible shifts include weekends; perfect for those who love variety in their work.
The predicted salary is between 20000 - 30000 £ per year.
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Salary (£): From £28,000.00 (plus weekend working and shift allowance)
City Flex Operative
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
EVERYTHING YOU NEED TO KNOW
We have a new opportunity to join Severn Trent’s Waste Network Reactive Sewer Services Team!
You will form part of our front-line Operational Delivery Team, who will be the first response to all customer reported issues, including (but not limited to) blockages, external and internal floodings, and pollution incidents.
You\’ll be based at our Barnhurst site in Wolverhampton. You’ll work with 30+ others in your team, working for the Reactive Sewer Services. With this being such a critical role, we’re looking for someone who can join us 36.75 hours a week, working across a 4 on 4 off shift patterns including evenings and weekends.
WHAT WE’RE LOOKING FOR
As a minimum we would need the successful candidate to have a standard driving licenseand a basic understand of the Drainage Network and the equipment used to carry out clearance and maintenance of assets.
- An eye for quality and detail and a forward-thinking mindset.
- Want to do the right thing for Customer and the Environment.
- Can handle challenging situations with a positive mindset and communicate difficult conversations effectively.
- Encourage and actively improve health, safety, environmental, and quality standards
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU
It\’s not just a job; it\’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you\’ll contribute to the environment and community too. Here are some of our favourites:
- Once you begin, you will receive a full training package, including all things, High Pressure Water Jetting, NRSWA, Lone Working/ Single Solving Jetting etc.
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500, which is subject to eligibility)
- Family-friendly policies (including a year off fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
LET’S GO
We can\’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We\’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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City Flex Operative employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Flex Operative
✨Tip Number 1
Familiarise yourself with the specific equipment and techniques mentioned in the job description, such as CCTV surveys and blockage clearing methods. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved issues, especially in a team setting. This will highlight your ability to work collaboratively and effectively under pressure.
✨Tip Number 3
Research Severn Trent's values and community initiatives. Being able to discuss how your personal values align with theirs can set you apart and show that you're not just looking for any job, but are genuinely interested in contributing to their mission.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the types of challenges they face. This shows your enthusiasm for the role and your willingness to engage with the team and its objectives.
We think you need these skills to ace City Flex Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the City Flex Operative role. Emphasise your problem-solving abilities, customer service experience, and any technical skills related to maintenance or repair work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the environment and your desire to provide excellent service. Mention specific examples of how you've gone above and beyond in previous roles, and express your enthusiasm for working in a team.
Highlight Relevant Qualifications: If you have any certifications or training related to vehicle operation, maintenance, or health and safety, be sure to include these in your application. This will demonstrate your commitment to quality and safety in the workplace.
Showcase Your Soft Skills: In your application, highlight soft skills such as teamwork, communication, and organisation. These are crucial for the City Flex Operative role, where you'll be working closely with others and interacting with customers regularly.
How to prepare for a job interview at Severn Trent Water
✨Show Your Passion for the Environment
Since the role involves working outdoors and caring for the environment, express your enthusiasm for sustainability and how it aligns with your personal values. Share any relevant experiences that demonstrate your commitment to environmental issues.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in a team setting. Highlight your ability to think critically and creatively when faced with challenges, as this is crucial for the City Flex Operative role.
✨Emphasise Teamwork and Communication
This position requires working closely with a partner and liaising with various departments. Be ready to discuss how you effectively communicate and collaborate with others, and provide examples of how you've built strong relationships in previous roles.
✨Be Ready for Practical Questions
Expect questions related to the specific tasks you'll be performing, such as operating equipment or working in confined spaces. Familiarise yourself with the tools and techniques mentioned in the job description, and be prepared to discuss your comfort level with these responsibilities.
