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- Tasks: Be the friendly face of TeamSport, greeting drivers and ensuring a fun experience.
- Company: Join the UK's top indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Why this job: Experience a vibrant culture, grow your skills, and make a positive community impact.
- Qualifications: No specific qualifications needed, just a friendly attitude and team spirit!
- Other info: Flexible shifts available; weekend and evening work is essential.
About Us:
TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us?
- A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
- Community Champions: Beyond being Carbon Neutral, we’re actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation.
- Best Places to Work: Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values:
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We’re a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role:
We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you’re the friendly face of our brand, the person our drivers will look to for support.
As a Host, you will be responsible for:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re-fuelling our customers with food and drink from the snack bar
- Meeting team sales targets
- Upsell our merchandise/ offers/events/ memberships
- Being on hand to make sure their events are hassle-free
- Contribute to maintaining and exceeding sales and mystery visit targets
On a different day, you may be a Marshal, which involves:
- Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to 'marshal' the events
- Waving the flags to keep our customers safe
- Helping those that spin off back into the action
What skills our crew have:
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
The TeamSport experience:
Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential.
So..if you enjoy working in a busy, fast paced job, where no 2 days are the same, then this is the job for you.
Ready to Join the Race? Apply now and if you are shortlisted, you will be sent an email with a timeslot for a phone call.
Event Host/Marshal- 121 Interview employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Host/Marshal- 121 Interview
✨Tip Number 1
Familiarise yourself with TeamSport's values and mission. When you understand what they stand for, you can align your responses during the interview to demonstrate how your personal values match theirs.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to put the customer first, which is crucial for the Host/Marshal position.
✨Tip Number 3
Practice your communication skills, especially in a lively environment. Since you'll be commentating on races and conducting briefings, being clear and engaging is key. Consider rehearsing with friends or family to build confidence.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching the latest trends in indoor karting and multi-activity experiences. Being knowledgeable about the industry will show your passion and commitment to contributing positively to TeamSport.
We think you need these skills to ace Event Host/Marshal- 121 Interview
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Host/Marshal. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with TeamSport's values, such as being friendly, approachable, and detail-oriented. Use specific examples to demonstrate how you embody these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at TeamSport and how you can contribute to their mission of providing unforgettable experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the Host/Marshal role.
How to prepare for a job interview at Team Sport
✨Show Your Enthusiasm
TeamSport values energy and fun, so make sure to express your enthusiasm for the role. Share why you love karting or similar activities, and how that passion can translate into providing an unforgettable experience for customers.
✨Demonstrate Customer Focus
As a Host/Marshal, you'll be the friendly face of the brand. Prepare examples of how you've put customers first in previous roles. Highlight your ability to handle customer queries and ensure their experience is hassle-free.
✨Highlight Teamwork Skills
TeamSport prides itself on being a close-knit team. Be ready to discuss your experiences working in teams, how you contribute to a positive atmosphere, and how you support your colleagues to achieve common goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of scenarios where you had to think on your feet, such as managing a busy event or resolving a customer issue quickly.
