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For Companies At a Glance
- Tasks: Be the friendly face of our Outpatient Department, handling inquiries and supporting patients.
- Company: Join NHS Highland, a leading healthcare provider in a stunning region of Scotland.
- Benefits: Enjoy flexible hours, a supportive work culture, and opportunities for additional shifts.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
- Other info: Part-time role with potential for extra hours; apply through Jobtrain, not CV.
The predicted salary is between 20000 - 28000 £ per year.
Applications are invited for this role within the Outpatient Department at Caithness General Hospital. If you are friendly, enthusiastic, conscientious, and flexible, we would like to hear from you. Applicants must be confident working with the public, using computers, handling telephone inquiries, and working under pressure.
This is a part-time permanent post of 19.73 hours per week, to be worked Wednesday to Friday according to service requirements, with additional hours on a regular basis to cover staff absences in other areas within the department.
Informal enquiries can be directed to Isabel More, Medical Records Manager, Tel: 01955 880371, email: Isabel.more@nhs.scot. The recruitment team can be contacted via email for support.
Jobtrain Ref: 215337. This role does not meet the eligibility criteria for a Certificate of Sponsorship (CoS), and NHS Highland cannot provide sponsorship.
Additional Information for Candidates:
- Apply through the Jobtrain application process; do not upload a CV.
- Application deadline is midnight on the closing date.
- For assistance, follow the provided help links.
- Ensure your email address is accurate and check your email regularly for updates.
- Use recommended browsers like Google Chrome or Microsoft Edge for the application.
- Once submitted, applications cannot be amended.
- Internal candidates should update their Jobtrain profile accordingly.
NHS Highland covers Highland and Argyll & Bute, spanning 12,500 square miles. The organization promotes a positive culture and environment.
Note: NHS Scotland is reducing the full-time working week from 37.5 to 37 hours starting 1 April 2024, with no change in pay. Some temporary adjustments may be required until new rosters are implemented.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Hospitals and Health Care
Outpatient Receptionist employer: NHS Highland
Contact Detail:
NHS Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Receptionist
✨Tip Number 1
Familiarise yourself with the NHS Highland values and mission. Understanding their commitment to patient care and community service will help you align your responses during any interviews or informal chats.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling telephone inquiries, being clear and confident in your speech will make a great impression.
✨Tip Number 3
Be prepared to discuss how you handle pressure and multitasking. Think of specific examples from your past experiences that demonstrate your ability to stay calm and organised in busy situations.
✨Tip Number 4
Reach out to current or former employees of NHS Highland if possible. They can provide insights into the work culture and expectations, which can be invaluable for your preparation.
We think you need these skills to ace Outpatient Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Outpatient Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Application: Since you won't be uploading a CV, focus on writing a compelling application that showcases your enthusiasm, flexibility, and ability to work under pressure. Use specific examples from your past experiences to demonstrate your skills.
Follow Application Instructions: Make sure to apply through the Jobtrain application process as specified. Pay attention to the details, such as not uploading a CV and ensuring your email address is accurate for communication.
Check Your Submission: Before submitting your application, double-check all information for accuracy. Remember that once submitted, applications cannot be amended, so ensure everything is correct and complete.
How to prepare for a job interview at NHS Highland
✨Show Your Enthusiasm
As an Outpatient Receptionist, being friendly and enthusiastic is key. Make sure to convey your passion for helping others during the interview. A warm smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Your Computer Skills
Since the role involves using computers, be prepared to discuss your experience with relevant software or systems. If you have any specific examples of how you've efficiently handled data or managed appointments, share those to showcase your skills.
✨Prepare for Pressure Scenarios
Working under pressure is part of the job, so think of examples from your past experiences where you successfully managed stressful situations. This will show that you can handle the demands of the role effectively.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the challenges faced in the Outpatient Department. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
