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For Companies At a Glance
- Tasks: Be the friendly face of our brand, creating memorable experiences for guests.
- Company: Join Locke, a vibrant hospitality brand focused on making guests feel at home.
- Benefits: Enjoy flexible working hours and locations, plus a fun team environment.
- Why this job: Perfect for social butterflies who love to connect and innovate in hospitality.
- Qualifications: Customer service experience and a passion for creating welcoming atmospheres are essential.
- Other info: Work 22.5 hours a week with opportunities for growth and creativity.
The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to the Assistant General Manager, you’ll be a key member of the reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave.
What it looks like:
- Creating tell-your-mates experiences that make guests want to keep coming back
- Being an authority on local goings-on and inspiring guests with new ideas
- Being a friendly face and go-to person for guests, contractors, and visitors
- Managing reservations and queries online, by email, on the phone, and in person with a can-do attitude
- Using your initiative when dealing with guest complaints or operational challenges
- Participating actively in team meetings and development sessions
- Supporting the management team in ensuring our apartments stay looking fresh
- Liaising with contractors and suppliers
- Working both independently and as part of a team
- Handling payments and reconciling the books at the end of the day
- Seeking opportunities to grow revenue and occupancy
- Identifying upselling opportunities
What you’ll need:
- Experience in a customer-facing role
- Intuitive customer service skills
- Natural influencing skills with a knack for managing expectations
- Values including courage, curiosity, confidence, accountability, and authenticity
- The ability to question, evolve, and be human
- A desire to seek out innovation, change, and creativity
- Confidence to challenge convention and look for better ways to do and be
- Accountability and the desire to empower those around you
- Freedom to be yourself at work and at play
- An understanding that perfection doesn’t exist and everyone has good ideas
- Recognition of humanity in yourself and others to learn fast, evolve, and grow
When and where:
- You’ll work 22.5 hours per week
- We believe in working flexibly – including flexibility in work location, working days (including weekends and bank holidays), and working hours
Part-Time House Host employer: edyn Limited
Contact Detail:
edyn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time House Host
✨Tip Number 1
Show your personality! As a House Host, being personable is key. When you meet potential employers or during networking events, let your natural hosting skills shine through. Engage in conversations, share your experiences, and demonstrate your enthusiasm for creating welcoming environments.
✨Tip Number 2
Familiarise yourself with the local area. Since you'll be an authority on local goings-on, take the time to explore and learn about the best spots in town. This knowledge will not only impress during interviews but also help you connect with guests and provide them with valuable recommendations.
✨Tip Number 3
Practice your customer service skills. Role-play different scenarios with friends or family where you handle guest complaints or queries. This will help you build confidence in managing expectations and dealing with challenges, which are crucial for the House Host role.
✨Tip Number 4
Network with current employees or others in the hospitality industry. Reach out on platforms like LinkedIn to connect with people who work at StudySmarter or similar establishments. They can provide insights into the company culture and what it takes to succeed in the role.
We think you need these skills to ace Part-Time House Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what the Part-Time House Host position entails. Highlight your relevant experience in customer service and your ability to create welcoming experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the requirements of the role. Emphasise your organisational skills, customer-facing experience, and any previous roles where you managed guest interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Use specific examples to demonstrate how you've created memorable experiences for guests in the past and how you embody the values mentioned in the job description.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is friendly and professional, reflecting the welcoming nature of the Locke brand.
How to prepare for a job interview at edyn Limited
✨Show Your Hosting Skills
During the interview, demonstrate your natural hosting abilities. Share specific examples of how you've created welcoming experiences for guests in previous roles. This will highlight your suitability for the Part-Time House Host position.
✨Know the Local Area
Be prepared to discuss local attractions and events. Showing that you are knowledgeable about the area will impress the interviewers and prove that you can inspire guests with new ideas during their stay.
✨Emphasise Your Customer Service Experience
Highlight your experience in customer-facing roles. Discuss how you've handled guest complaints or operational challenges in the past, showcasing your intuitive customer service skills and can-do attitude.
✨Be Authentic and Personable
Let your personality shine through during the interview. The role requires someone who is genuine and relatable, so don't be afraid to show your true self and share your passion for creating memorable experiences.
