Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in Danish and English via calls, emails, and social media.
- Company: Join a fun, sociable team at a leading recruitment agency in London.
- Benefits: Enjoy hybrid work, uncapped commission, gym discounts, and a pension scheme.
- Why this job: Great opportunity for career growth in a supportive environment with a focus on customer service.
- Qualifications: Strong communication skills in Danish and English; a passion for helping others.
- Other info: Earn up to £5,000 annually in commission and enjoy various perks and recognition schemes.
The predicted salary is between 26700 - 26700 £ per year.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English. These positions are Hybrid for London and surrounding areas.
Main Purpose of role:
- Responding to English and Danish emails
- Answering calls in both languages
- Handling customer queries and translating replies between English and Danish
- Providing excellent customer service over the phone, email, social media, and live chat
- Updating customer details such as address and payment methods
The Multilingual Consultant will report into the Dutch Team Leader.
You should have:
- Strong communication and empathy skills
- Professional and confident demeanor
- Genuine willingness to assist customers
- Enjoyment of a fun work environment!
Salary: £26,700 per annum + benefits
Commission: Uncapped, based on sales, paid monthly. Expected earnings of £5,000 annually.
Progression: Opportunities include Support Agent, Helpdesk Agent, Senior, Trainer, Quality Support, and Team Manager roles.
Hours: 37.50 hours/week, shifts from 8 am to 8 pm on weekdays, 8 am to 4 pm Saturday, and 9 am to 4 pm Sunday, including alternate weekend shifts with a weekday off.
Benefits:
- IIP Accredited Employer
- Fun, sociable team culture
- 50% discount with More bus for tickets
- Pension with Standard Life
- Eye test vouchers and discounts
- Gym membership discounts with Anytime Fitness
- Involvement with charities and fundraising
- Various benefits, incentives, and prizes
- £1000 referral reward
- Apprenticeship and career development opportunities
- Recognition schemes with vouchers
Danish Speaking Inbound Sales & Customer Advisor employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish Speaking Inbound Sales & Customer Advisor
✨Tip Number 1
Brush up on your Danish and English language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will not only prepare you for potential questions but also demonstrate your proactive approach to problem-solving.
✨Tip Number 3
Research the company culture and values of StudySmarter. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare some thoughtful questions to ask during your interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
We think you need these skills to ace Danish Speaking Inbound Sales & Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills in both Danish and English. Include any relevant experience in customer service or sales, and emphasise your ability to communicate effectively in both languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've successfully handled customer inquiries in the past, especially in a bilingual context.
Showcase Relevant Skills: In your application, clearly outline your communication skills, empathy, and professional demeanor. These are key traits for the role, so provide examples of how you've demonstrated these in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is polished and professional, as attention to detail is crucial in customer service roles.
How to prepare for a job interview at TN United Kingdom
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing customer interactions.
✨Showcase Your Customer Service Experience
Be ready to share specific examples of how you've handled customer queries in the past. Highlight your ability to empathise with customers and provide solutions, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer service and their products will help you tailor your answers and show that you're genuinely interested in the position and the company culture.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
