Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the welcoming face for guests, ensuring smooth check-ins and check-outs.
- Company: Join the world's largest family of luxury hotels, known for exceptional service.
- Benefits: Enjoy competitive salary, benefits, and a supportive team environment.
- Why this job: Experience a vibrant culture while creating memorable moments for guests.
- Qualifications: Previous front office experience and excellent communication skills are preferred.
- Other info: Don't worry if you don't meet every requirement; apply anyway!
The predicted salary is between 20000 - 30000 £ per year.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
Your Day to Day: As a Front Office Receptionist, you will be the first point of contact for our guests, setting the tone for their stay. Your role is crucial in ensuring a smooth and welcoming check-in and check-out process, addressing guest inquiries with grace and efficiency, and providing exemplary service that exceeds expectations.
What We Need From You: Ideally, you'll have some or all of the following competencies and experience we're looking for:
- Previous experience in a front office role, preferably in a luxury or high-end hospitality environment
- Exceptional communication and interpersonal skills with a focus on guest service
- Proficiency in using hotel management software, preferably Opera system
- Ability to work in a fast-paced environment while maintaining a calm and composed demeanor
- A professional, courteous and friendly attitude
What We Offer: We'll reward all your hard work with competitive salary and benefits. Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Front Office Receptionist - Residences employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Receptionist - Residences
✨Tip Number 1
Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to luxury and guest experience will help you align your approach during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Role-play common scenarios you might encounter as a Front Office Receptionist, such as handling guest inquiries or resolving complaints, to showcase your interpersonal skills.
✨Tip Number 3
If you have experience with hotel management software like Opera, be prepared to discuss it in detail. If not, consider familiarising yourself with similar systems to show your willingness to learn and adapt quickly.
✨Tip Number 4
Highlight any previous experience in fast-paced environments. Share specific examples of how you've maintained composure under pressure, as this is crucial for a role that involves managing check-ins and guest interactions efficiently.
We think you need these skills to ace Front Office Receptionist - Residences
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Front Office Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in front office roles, particularly in luxury hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your guest service skills.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the InterContinental brand that resonate with you and explain how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front office role.
How to prepare for a job interview at InterContinental Hotels Group
✨Showcase Your Guest Service Skills
As a Front Office Receptionist, your ability to provide exceptional guest service is key. Prepare examples from your past experiences where you went above and beyond for a guest, demonstrating your commitment to creating memorable experiences.
✨Familiarise Yourself with Hotel Management Software
Since proficiency in hotel management software like Opera is preferred, take some time to learn about it or similar systems. Being able to discuss your familiarity with these tools can set you apart from other candidates.
✨Demonstrate Calmness Under Pressure
Working in a fast-paced environment is part of the job. Think of situations where you successfully managed stress or handled multiple tasks at once, and be ready to share these during your interview.
✨Emphasise Your Professional Attitude
A professional, courteous, and friendly attitude is essential for this role. During the interview, make sure to convey your enthusiasm for the position and how your personality aligns with the values of the InterContinental brand.
