Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales by processing orders and managing customer correspondence.
- Company: Join Sage, a leader in tech for small and medium businesses worldwide.
- Benefits: Enjoy a hybrid work model and be part of a top-rated workplace.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Team player with strong attention to detail and good communication skills.
- Other info: Hands-on experience with Salesforce is a plus; we celebrate diversity!
The predicted salary is between 28800 - 43200 £ per year.
We have a new and exciting opportunity for a Sales Administrator to join our Order Operations team. The role will require you to support the sales functions by processing orders for both direct and indirect customers, completing a variety of cross-channel general administrative tasks, whilst ensuring excellent customer service is provided.
Key Responsibilities:
- Working in conjunction with Account Managers and Partners to process orders and invoices where required (depending on sales segment).
- Manage customer & Business Partner correspondence into the sales department via the inboxes and action according to departmental processes and guidelines.
- Check the accuracy of sales quotations, invoices and orders which have been placed to ensure an exceptional customer experience and high quality & accuracy of data within our systems for reporting purposes.
- Check accuracy in critical information in the Salesforce CRM, in addition to maintaining and updating sales and customer records.
- Providing Salesforce administration support for a variety of sales processes including but not limited to, data quality improvements within Salesforce CRM for Sales & CS.
- Carry out a range of administrative duties to support the successful running of the Customer Success and Indirect Sales area.
This is a hybrid role - three days per week in our Newcastle office.
Skills, Knowledge & Experience:
- Team Orientated, with a high level of dedication.
- Customer Focus, ability to understand the needs and priorities of customers and hold a strong desire to exceed their expectations.
- Excellent attention to detail.
- Good verbal and written communication skills.
- Excellent time management, strong organisational and multi-tasking skills.
- Ability to prioritise tasks and work to deadlines.
- Intermediate knowledge of MS Excel, Word and Outlook.
- Flexible attitude with the ability to carry out a range of varied and changeable administrative tasks.
- Excellent customer service skills.
- Hands-on experience with CRM software i.e., Salesforce, would be advantageous.
Function: Finance Operations
Country: United Kingdom
Office Location: Newcastle
Work Place Type: Hybrid
Sales Administrator employer: Sage City
Contact Detail:
Sage City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with Salesforce CRM, as it's a key part of the role. Consider taking an online course or tutorial to boost your confidence and understanding of its functionalities.
✨Tip Number 2
Brush up on your Excel skills, especially in data management and reporting. Being able to manipulate data effectively will set you apart and show your dedication to accuracy.
✨Tip Number 3
Practice your customer service skills by engaging in role-play scenarios. This will help you articulate how you would handle various customer inquiries and demonstrate your commitment to exceeding expectations.
✨Tip Number 4
Network with current or former employees of StudySmarter or similar companies. They can provide insights into the company culture and what it takes to succeed in the Sales Administrator role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Emphasise your customer service skills, attention to detail, and any experience with CRM software like Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed administrative tasks or supported sales functions in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Excel, Word, and Outlook, as well as your organisational and time management skills. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Sales Administrator.
How to prepare for a job interview at Sage City
✨Know Your Salesforce
Since the role involves providing Salesforce administration support, make sure you brush up on your knowledge of the platform. Be prepared to discuss how you've used CRM software in the past and any specific features you're familiar with.
✨Demonstrate Customer Focus
The job requires a strong customer focus, so think of examples where you've gone above and beyond for a customer. Be ready to explain how you understand customer needs and how you ensure their expectations are exceeded.
✨Showcase Your Attention to Detail
With responsibilities like checking the accuracy of sales quotations and invoices, it's crucial to highlight your attention to detail. Prepare to discuss situations where your meticulousness made a difference in your work.
✨Prepare for Teamwork Questions
As the role is team-oriented, expect questions about your experience working in teams. Think of examples that showcase your ability to collaborate effectively with others, especially in a sales environment.
