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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer dedicated to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Uniform provided and opportunities for career progression available.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window:
- Sun: 19:00 - 23:00
- Mon: 19:00 - 24:00
- Tue: 19:00 - 24:00
- Wed: 19:00 - 24:00
- Fri: 18:00 - 24:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Hattersley Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Hattersley Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. When you understand what they stand for, you can demonstrate how your personal values align with theirs during any interactions.
✨Tip Number 2
Be prepared to discuss your previous experience in retail or customer service. Think of specific examples where you provided excellent service or resolved customer issues, as this will show your capability in the role.
✨Tip Number 3
Show enthusiasm for the role and the company. Expressing genuine interest in working at Tesco and being part of their team can set you apart from other candidates.
✨Tip Number 4
Network with current or former Tesco colleagues if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Tesco Colleague - Hattersley Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills and attributes that Tesco is looking for, such as customer service passion and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role of a Tesco Colleague. Use specific examples from previous jobs where you demonstrated great customer service or teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Tesco and how your values align with theirs, particularly around customer service and inclusivity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss how you work well with others. Highlight any experiences where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand their commitment to serving customers and communities will demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing time effectively. Think of relevant examples from your past experiences that showcase your problem-solving skills and ability to make decisions.
