Receptionist - ENT

Join to apply for the Receptionist – ENT role at Norfolk and Norwich University Hospitals NHS Foundation Trust.

The ENT (Ear, Nose, and Throat) department, also known as Otolaryngology, is a medical specialty that focuses on the diagnosis and treatment of disorders related to the head and neck. ENT specialists are trained to address a wide range of conditions that affect the ears, nose, throat, and related structures.

Patients typically seek the expertise of ENT specialists for a variety of symptoms, including hearing loss, chronic sinus issues, voice changes, throat pain, and facial trauma. ENT specialists use a combination of medical and surgical interventions to manage these conditions, and they often work closely with other medical professionals to provide comprehensive care.

We are a growing team that supports each other and works well together.

Role

Working as a Receptionist in the ENT department can be a rewarding and valuable role. Here\’s an overview of reasons why someone might consider working as a secretary in the ENT department:

1. Patient Interaction: As a Receptionist in ENT, you will be one of the first points of contact for patients. This role allows you to interact with a diverse group of individuals, providing assistance with appointments, answering inquiries, and offering support.
2. Varied Responsibilities: Receptionists in ENT often have diverse responsibilities, including managing waiting lists, coordinating appointments, handling phone calls, and maintaining patient records.
3. Contribution to patient care: While not directly involved in medical procedures, receptionists play a crucial role in supporting the overall patient care process.
4. Collaboration with Healthcare Professionals: Working closely with ENT specialists, nurses, and other healthcare professionals provides a collaborative and team-oriented work environment.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact:
Name: Chloe Collins
Job title: Administration Manager
Email address: Chloe.Collins@nnuh.nhs.uk
Telephone number: 01603 289891

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Hospitals and Health Care

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