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- Tasks: Lead your team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC, a global brand transforming the UK's rest stop experience.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and enhanced benefits.
- Why this job: Great opportunity for growth with funded qualifications and a vibrant team culture.
- Qualifications: Previous leadership experience is desirable; passion for customer service is essential.
- Other info: Check transport access before applying; perfect for aspiring managers or current team members.
The predicted salary is between 20800 - 29120 £ per year.
£13 per week, 35 hours per week
Address: Stafford Services, M6 northbound between Junction 14 and 15, Stone, Staffordshire, ST15 0EU
As a Supervisor, you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Please ensure to check that you are able to access the site before applying, as some of our sites will have either limited or no access through public transport.
You may be a shift manager, team leader, or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant, or crew member looking for that next step. We want to hear from you!
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader*
Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
Supervisor - KFC employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - KFC
✨Tip Number 1
Familiarise yourself with KFC's brand values and customer service standards. Understanding what makes KFC unique will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in the past. This will highlight your ability to take charge and support your team effectively.
✨Tip Number 3
Research the location of the restaurant and its customer demographics. Being knowledgeable about the area can help you discuss how you would tailor the service to meet local needs.
✨Tip Number 4
Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Supervisor - KFC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership or supervisory roles. Emphasise any previous work in the food service industry and showcase your ability to deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the KFC brand. Mention specific examples of how you've successfully led teams or improved customer experiences in past positions.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, decision-making under pressure, and the ability to coach team members. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Moto
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show the interviewers that you have the necessary skills to take charge.
✨Understand KFC's Brand Values
Familiarise yourself with KFC's mission and values. Being able to articulate how you align with their brand and what it means to be a brand ambassador will impress the interviewers. They want to see your passion for delivering exceptional service.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as customer complaints or team performance issues. Think of scenarios where you've had to make quick decisions under pressure and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
