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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we welcome conversations about your availability.
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About the role
Availability Window
- Days From time To time
- Sun 10:00:00 19:00:00
- Mon 15:00:00 24:00:00
- Tue 15:00:00 24:00:00
- Thu 18:00:00 24:00:00
- Fri 17:00:00 24:00:00
- Sat 14:00:00 22:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
For more information about our colleague networks please click here.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
Tesco Colleague - Southgate Bramley Rd Esso Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Southgate Bramley Rd Esso Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showing that you're a good fit for their team.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires specific working hours, being flexible and clear about when you can work will demonstrate your commitment and willingness to adapt.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with Tesco staff or during the application process. Whether it's through a friendly conversation or asking insightful questions, this will highlight your passion for delivering great service.
✨Tip Number 4
Engage with Tesco's community initiatives or events if possible. This not only shows your interest in the company culture but also gives you a chance to network with current employees, which could be beneficial for your application.
We think you need these skills to ace Tesco Colleague - Southgate Bramley Rd Esso Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills and attributes Tesco is looking for, such as customer service passion and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Tesco Colleague. Emphasise any previous retail experience, customer service roles, or teamwork examples that demonstrate your suitability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Tesco and how you can contribute to their mission of serving customers better.
Highlight Availability: Since the role requires specific availability, clearly state your available hours in your application. If your schedule closely matches their needs, mention this to show your flexibility and willingness to adapt.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you contributed to a team’s success or helped create a positive atmosphere.
✨Be Ready to Discuss Flexibility
Since Tesco offers flexible working hours, be clear about your availability. If your schedule aligns closely with their needs, mention this during the interview to show your willingness to adapt.
✨Know the Company Values
Familiarise yourself with Tesco's core purpose and values. Be ready to explain how your personal values align with theirs, particularly around serving customers and being inclusive.
