Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and troubleshoot cloud infrastructures while collaborating with IT teams across EMEA.
- Company: Join Ticketmaster, the world's largest live entertainment company, connecting fans to events.
- Benefits: Enjoy a hybrid work model, professional development opportunities, and a vibrant team culture.
- Why this job: Gain hands-on experience with cutting-edge technologies in a dynamic and inclusive environment.
- Qualifications: Strong interest in cloud tech; previous support experience is a plus; eager to learn.
- Other info: This is a 6-month fixed-term contract, perfect for those looking to kickstart their IT career.
The predicted salary is between 27000 - 45000 ÂŁ per year.
Join to apply for the Junior IT Enterprise Systems Engineer (6month Fixed Term Contract) role at Ticketmaster Join to apply for the Junior IT Enterprise Systems Engineer (6month Fixed Term Contract) role at Ticketmaster Direct message the job poster from Ticketmaster Lead Recruiter (Technology & Product) at Ticketmaster Job Summary JOB DESCRIPTION – Junior IT Enterprise Systems Engineer Location: London, United Kingdom (Hybrid – 3 days in the office) Division: Ticketmaster International – International IT Contract Terms: Fixed Term Contract (6months), 40 hours per week THE TEAM The International IT team ensures Live Nation Entertainment receives best-in-class IT services and support across the international regions of EMEA, APAC, and LATAM.Within this team, the IT Enterprise Systems function consists of specialists managing critical services including Amazon Web Services (AWS), Microsoft Office 365, Tanium, Trend products, and Windows infrastructure. THE JOB We have an exciting opportunity for a Junior IT Enterprise Systems Engineer to support and troubleshoot our public and private cloud infrastructures, essential to the daily operations of our business in the EMEA region. This is a hands-on support and engineering role where you\’ll gain exposure to a broad range of technologies such as AWS, Office 365, Active Directory, Windows Server, and endpoint security tools, while collaborating with our regional IT teams and ensuring compliance with global IT standards. What You Will Be Doing Troubleshoot and resolve technical issues raised through the team’s support queue. Collaborate with regional IT teams to deliver reliable IT support across EMEA. Perform system updates, patches, and configurations using approved tools. Monitor and maintain cloud-based platforms such as AWS and Office 365. Support networking, security, and application platforms in line with policy. Ensure all technology usage aligns with company-wide security standards. Assist with business integrations and infrastructure-related projects. Track and report on metrics, compliance, and service effectiveness. Maintain accurate documentation of systems and processes. Follow change control procedures to ensure reliable system modifications. Participate in IT projects and contribute to continuous improvement efforts. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Experience or strong interest in Amazon, Microsoft, or Google cloud technologies. Familiarity with Microsoft Operating Systems and Collaboration tools. Previous helpdesk or support experience desirable. Basic understanding of networking, Windows Server, and Active Directory. Willingness to work toward certifications in AWS or Microsoft technologies. Ability to follow structured processes and document clearly. Strong troubleshooting and analytical skills. Fluent in English, both written and spoken. You (behavioural Skills) Proactive approach to problem-solving and self-learning. Willing to work collaboratively and support team objectives. Able to manage time and prioritise multiple tasks effectively. Keen to grow technically and take ownership of personal development. Adheres to Ticketmaster values of Accountability, Integrity, Teamwork, Communication, and Simplicity. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to deliver on that vision. We do it all with an intense passion for live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our Work Is Guided By Our Values Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It\’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Entertainment Providers Referrals increase your chances of interviewing at Ticketmaster by 2x Sign in to set job alerts for “Information Technology System Engineer” roles. London, England, United Kingdom 2 months ago Software Engineer, All Levels – London & Lisbon Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 6 months ago Greater London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 9 hours ago London, England, United Kingdom 4 months ago Redhill, England, United Kingdom 2 weeks ago Hemel Hempstead, England, United Kingdom 2 days ago London, England, United Kingdom 1 hour ago London, England, United Kingdom 5 months ago London, England, United Kingdom 2 months ago Hounslow, England, United Kingdom 3 weeks ago London, England, United Kingdom 7 months ago London, England, United Kingdom 1 week ago Harrow, England, United Kingdom 2 weeks ago Senior Software Engineer – London & Lisbon Greater London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 2 days ago Northwood, England, United Kingdom 2 days ago Greater London, England, United Kingdom 3 months ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 5 days ago Enfield, England, United Kingdom 2 weeks ago Network and Information Security Engineer Research Engineer, Data (Foundational Research, Machine Learning) London, England, United Kingdom 3 days ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Network Firewall & Software Manual Testing Engineer Greater London, England, United Kingdom 3 months ago Senior Consultant – IT Network Engineer L3 – London London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Ealing, England, United Kingdom 3 days ago Enfield, England, United Kingdom 1 day ago Software Engineer, Distributed Systems (Go and/or Rust) Greater London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contact Detail:
Ticketmaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Enterprise Systems Engineer (6month Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as AWS and Microsoft Office 365. Having hands-on experience or even personal projects using these platforms can really set you apart during discussions.
✨Tip Number 2
Reach out to current employees at Ticketmaster on LinkedIn to learn more about the company culture and the team dynamics. This can give you valuable insights that you can mention during your interview.
✨Tip Number 3
Prepare to discuss your troubleshooting skills and provide examples of how you've resolved technical issues in the past. This role requires strong analytical skills, so showcasing your problem-solving approach will be beneficial.
✨Tip Number 4
Demonstrate your willingness to learn and grow by mentioning any relevant certifications you're pursuing or plan to pursue, especially in AWS or Microsoft technologies. This shows your commitment to professional development.
We think you need these skills to ace Junior IT Enterprise Systems Engineer (6month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior IT Enterprise Systems Engineer role. Focus on any technical skills related to AWS, Microsoft Office 365, and troubleshooting.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and live entertainment. Mention specific experiences that demonstrate your problem-solving abilities and teamwork skills, as these are key for this position.
Highlight Technical Skills: In your application, emphasise your familiarity with cloud technologies, Windows Server, and Active Directory. If you have any certifications or are working towards them, be sure to mention those as well.
Show Enthusiasm for the Company: Express your excitement about the opportunity to work at Ticketmaster and how you align with their values of reliability, teamwork, and integrity. This will help you stand out as a candidate who is not only qualified but also a good cultural fit.
How to prepare for a job interview at Ticketmaster
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of AWS, Microsoft Office 365, and other relevant technologies. Be prepared to discuss any hands-on experience you have with these platforms, as well as your understanding of networking and Windows Server.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting technical issues, be ready to share examples of how you've approached problem-solving in the past. Highlight your analytical skills and your proactive approach to resolving challenges.
✨Emphasise Team Collaboration
Ticketmaster values teamwork, so be sure to mention any experiences where you've successfully collaborated with others. Discuss how you can contribute to a team environment and support regional IT teams effectively.
✨Express Your Willingness to Learn
This position is ideal for someone eager to grow technically. Talk about your willingness to pursue certifications in AWS or Microsoft technologies and how you plan to take ownership of your personal development.
