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For Companies At a Glance
- Tasks: Engage with customers, process transactions, and provide excellent service across various branches.
- Company: Join Rockland Trust, a top-rated employer dedicated to community support and employee growth.
- Benefits: Enjoy flexible hours, competitive pay, health insurance, tuition assistance, and more perks.
- Why this job: Make meaningful connections while helping your community achieve financial well-being in a supportive environment.
- Qualifications: High school diploma preferred; strong communication skills and a positive attitude are essential.
- Other info: Mileage reimbursement for travel between branches and opportunities for career development.
The predicted salary is between 24000 - 36000 £ per year.
Rockland Trust has flexible, fulltime, part time and weekend only roles as a Float Teller. Contribute to the smooth operation of a variety of local branch locations as you proactively explore customer needs and develop relationships. Your flexibility and adaptability will shine as you seamlessly transition between local branches, ensuring consistent and reliable service delivery while helping customers navigate banking transactions.
Hours that fit your schedule & lifestyle
- Typical Branch Hours of Operation:
- Monday - Wednesday: 8am - 5pm
- Thursday & Friday: 8am - 6pm
- Saturday: 8am - 1pm
- Sunday: 10am - 1pm
Float Tellers are an integral part of Rockland Trust's branch operations, in a float position, you have the opportunity to meet more diverse members of your company's staff and work alongside a variety of managers. If you are a "people person" looking to make a positive impact on the financial well-being of those in your community, then this is the job for you! Mileage reimbursement is provided for travel outside of your "home" branch.
What You’ll Experience:
- Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
- Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate your career path.
- Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
- Recognition & reward: We believe all colleagues should be recognized for their contributions.
- Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
What You’ll Do:
- Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
- Engage in customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
- Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
- Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
- Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
- Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
- Perform any other duties as assigned by management.
Required Qualifications:
- High school diploma or equivalent preferred.
- Strong communication skills.
- Ability to easily travel between branches as needed.
- Comfortable using technology.
- Ability to maintain a professional appearance.
- Positive approach to interactions with customers and team members.
- Ability to work within normal office requirements, with periods of standing. Ability to lift and carry up to 50 pounds.
- Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
Who We Are:
At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities. As one of The Boston Globe's "Top Places to Work" for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.
For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.
Rockland Trust is the Bank Where Each Relationship Matters. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Now that you’ve heard a little bit about us, we’d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship at a time.
Teller Trainee Flexible Hours Martha\'s Vineyard employer: Rockland Trust
Contact Detail:
Rockland Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller Trainee Flexible Hours Martha\'s Vineyard
✨Tip Number 1
Familiarise yourself with Rockland Trust's values and community involvement. During your interactions, whether in interviews or networking, mention how you resonate with their commitment to community support and relationship building.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since the position requires transitioning between branches, share specific examples of how you've successfully adapted to new environments or challenges in the past.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of scenarios where you went above and beyond for a customer, as this will demonstrate your ability to provide the courteous service that Rockland Trust values.
✨Tip Number 4
Network with current or former employees of Rockland Trust if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Teller Trainee Flexible Hours Martha\'s Vineyard
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Teller Trainee role. Emphasise your customer service experience, communication skills, and any previous roles that required adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Rockland Trust that resonate with you, such as their commitment to community and employee development.
Highlight Flexibility: Since the role requires flexibility in working hours and locations, be sure to mention your availability and willingness to adapt to different branch needs. This will demonstrate your suitability for the Float Teller position.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a banking environment.
How to prepare for a job interview at Rockland Trust
✨Show Your People Skills
As a Float Teller, you'll be interacting with customers regularly. Make sure to highlight your communication skills and ability to build relationships during the interview. Share examples of how you've successfully engaged with customers in the past.
✨Demonstrate Flexibility
Since this role requires adaptability to different branch locations and schedules, be prepared to discuss your previous experiences where you had to adjust quickly to new environments or tasks. This will show that you're ready for the dynamic nature of the job.
✨Research Rockland Trust
Familiarise yourself with Rockland Trust's values and community involvement. Mention specific initiatives or programs they have that resonate with you. This shows your genuine interest in the company and its mission.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Float Teller. Prepare to discuss how you would handle various situations, such as resolving complaints or providing information on banking products. This will demonstrate your problem-solving skills and customer service orientation.
