Customer Service & Sales Apprentice

Customer Service & Sales Apprentice

Apply From: 27/11/2024

Learning Provider

Delivered by PROFESSIONAL APPRENTICESHIPS LTD

Employer

PROFESSIONAL APPRENTICESHIPS LTD

Vacancy Description

Working alongside an additional Sales Qualifier, as well as the in-house lettings team, this vital role will work alongside experienced negotiators and marketers, ensuring all enquiries are actioned and qualified, and that operational efficiencies are delivered within a core business unit, to ensure day-to-day business operations are able to run smoothly.

If you are looking for a basic 9-5, then this is not the place for you, but if you are looking to pursue a career within the exciting field of sales and lettings, have a genuine desire to learn from some of the best in the field, and build a career within a supporting and encouraging working environment – then step this way…

Responsibilities

Ensuring all leads are added to the Dynamics CRM system from multiple channels, including:

• Portals
• Website
• Social Media
• Inbound – phone
• Inbound – live chat
• Inbound – WhatsApp
• Inbound – email

Affiliates:

• Database
• Email
• WhatsApp
• Be the first line of contact from inbound calls
• Respond to Live Chat and live WhatsApp enquiries
• Follow an initial qualification process to ensure negotiators are dealing with the leads most likely to convert, including contacting enquiries via:

• Phone
• Email
• WhatsApp

Personal Attributes

• Confident
• Ability to work independently
• A professional phone manner
• A fast learner
• Strong work ethic
• Desire to learn and progress
• Team player
• Great attention to detail

Key Details

Vacancy Title: Customer Service & Sales Apprentice

Employer Description: Manchester Apartments is a city centre-based lettings and property management company handling the rental and management of over 1,000 properties nationwide, owned by private and institutional level landlords.

Vacancy Location: 60 Oxford Street M1 5EE

Wage Frequency: Custom

Number of Vacancies: 1

Vacancy Reference Number: 1000289029

Key Dates

Apply From: 27/11/2024

Closing Date For Applications: 2024-12-25 23:59:59

Interview Begin From:

Possible Start Date: 2025-01-05 00:00:00

Training

Training to be Provided

Customer Service Specialist Level 3.

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as communication skills, understanding the organisation and customer experience.

You will undertake the ground-breaking Professional Apprenticeships Customer Service Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded customer service professional. You will learn in detail about influencing skills, dealing with challenges, team working & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Learning Provider

PROFESSIONAL APPRENTICESHIPS LTD

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non-judgemental, Patience.

Apply Now

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