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- Tasks: Support residents in securing housing and provide resettlement assistance.
- Company: iPeople SC Solutions helps vulnerable individuals find stability and support.
- Benefits: Gain hands-on experience in social care with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in hostels and knowledge of trauma-informed care is essential.
- Other info: Fixed shifts from Monday to Friday, no flexible working available.
The predicted salary is between 36000 - 60000 £ per year.
iPeople SC Solutions is currently recruiting a Supported Pathway Officer to work for our client based in Southwark and surrounding areas. The successful post holder will assist residents in securing their next stage housing, providing resettlement support so that they successfully move into and sustain their new home. The successful post holder will understand the impact of Adverse Child Experiences and the principles of Trauma Informed Care and to provide a holistic key working approach which aims to help residents to recognise preventative action that they can take to break the cycle of homelessness.
Duties and Responsibilities
- To provide assertive client centred key-working, risk assessment and support planning to a caseload of approximately 10 clients aimed at supporting them to maintain their current accommodation and link into services and meaningful activities which help them to improve their physical and mental wellbeing and life skills.
- Provide a high quality customer focussed service, with clients being treated with courtesy and respect and meet all council standards and targets relating to communication with residents.
- Assist and motivate residents to reach set goals and progress along an identified clear pathway for housing.
- Provide client centred support plans and intensive assertive key-working support using reflective practice techniques.
- Coordinate any necessary support services to assess residents ability to live independently and identify which services could assist them to sustain their wellbeing and tenancy and provide a time limited floating support service to ensure residents are linked into appropriate services after moving out.
- Encourage residents to engage and participate in activities which address issues of social isolation and confidence building and to accompany them where necessary and appropriate.
- Advocate for residents where required, providing practical support if needed to ensure that their rooms are habitable and safe and where necessary to accompany residents to appointments (e.g. Health Services, DWP, viewings).
- Arrange bookings for new residents, coordinating, interviewing and assessing risk and carry out Risk Management and SOVA assessments for all new residents.
- Encourage resident participation in hostel matters, investigating and responding to any suggestions and complaints and in running house meetings.
- Deal proactively with behavioural issues within the hostel, managing risk safely and appropriately and where necessary represent the council in court in conjunction with specialist agencies and coordinate and carry out evictions relating to anti-social behaviour and other breaches of licence.
Working hours: The shift pattern is Mon-Fri 8am-4pm or 12-8pm. You will either be doing an early shift for the week which is 8-4pm or lates 12-8pm. We do not operate flexible working.
Requirements
- Previous experience working in a hostel.
- Experience working with adults who have alcohol addictions.
- Enhanced DBS on the update service.
- Experience of recovery focused and harm minimisation service provision for clients with multiple and complex needs.
- Knowledge of the impact of Adverse Child Experiences and the principles of Trauma Informed Care when dealing with homeless people who have complex needs.
If you have relevant experience, please apply with your CV.
Supported Pathways Officer - London - Job - iPeople SC Solutions Limited employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Pathways Officer - London - Job - iPeople SC Solutions Limited
✨Tip Number 1
Familiarise yourself with the principles of Trauma Informed Care and Adverse Child Experiences. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role and the well-being of the residents you'll be supporting.
✨Tip Number 2
Network with professionals in the homelessness and social care sectors. Attend local events or workshops where you can meet people who work in similar roles. This could lead to valuable insights and potentially even a referral for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to handle complex needs and provide assertive key-working support. Real-life scenarios can illustrate your skills effectively during the interview.
✨Tip Number 4
Research the local area of Southwark and the specific challenges faced by its residents. Being knowledgeable about the community will show your genuine interest in the role and your readiness to engage with the clients you'll be working with.
We think you need these skills to ace Supported Pathways Officer - London - Job - iPeople SC Solutions Limited
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in working with vulnerable adults and in hostel settings. Emphasise any specific skills related to trauma-informed care and support planning.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the impact of Adverse Child Experiences. Use specific examples from your past work to demonstrate how you can contribute to the team.
Highlight Relevant Experience: In your application, clearly outline your previous experience with clients who have complex needs, particularly those with alcohol addictions. This will show that you are well-suited for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at iPeople Solutions
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Supported Pathways Officer. Familiarise yourself with concepts like Trauma Informed Care and Adverse Child Experiences, as these will likely come up during your interview.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in hostels or working with adults facing complex needs. Highlight specific examples where you've successfully supported individuals in similar situations.
✨Demonstrate Empathy and Communication Skills
Since this role involves working closely with vulnerable residents, it's crucial to demonstrate your ability to communicate effectively and empathetically. Prepare to share instances where you've built rapport with clients or resolved conflicts.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the organisation and its approach to supporting residents. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
