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- Tasks: Transport patients safely while providing care and support during their journey.
- Company: Join the Royal Flying Doctor Service, a trusted charity serving Australians since 1928.
- Benefits: Enjoy competitive pay, flexible shifts, and generous penalties plus salary packaging options.
- Why this job: Make a real impact in healthcare while working in a supportive and less stressful environment.
- Qualifications: Must have Cert III in Non-Emergency Patient Care or equivalent; students in health sciences welcome.
- Other info: Diverse workplace encouraging applications from all backgrounds; mandatory vaccinations required.
Essendon and Mitcham – Casual Patient Transport Officers
Date published: 03 Feb 2025
Location: Essendon and Mitcham
- Work for Australia’s most trusted and iconic charity
- Casual positions available in Essendon and Mitcham
- Base Hourly Rate $30.14 - $30.57 plus 25% casual loading, penalties, allowances, super & salary packaging
The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.
About the Program
Mobile Patient Care (MPC) offers Non-Emergency Patient Transport across Victoria and some areas of New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft. MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.
About the Role
As a PTO, you will be responsible for the safe and courteous transportation of patients with a variety of medical conditions. Your role will be pivotal in ensuring comfort and care during transit.
Key responsibilities include but are not limited to:
- Perform patient assessment and intervention on-road
- Provide high quality patient care and treatment during on-road transport
- Develop and maintain positive working relationships with patients and stakeholders
- Perform independently and problem solve within established policies and procedures
- Work collaboratively with other team members
To be successful, you will need:
- A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent. Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units.
- Availability to work 10 and 12-hour shifts across 7 days
- Ability to drive in both city and country traffic conditions
- Compassion, professionalism, and dedication to providing excellent service
- Experience working in the NEPT sector in an equal role desirable but not essential
- Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children’s Check, National Police Check, and the right to work in Australia.
Our Benefits
- 2:1 staff to patient ratio
- Set shift times
- Generous penalties and allowances
- A less stressful environment than emergency/pre-hospital care
- Supported opportunities to work at different locations across the state
- Options to work across specialist resources such as high acuity, complex patient care vehicle, and with our Non-Emergency Patient Transport aeromedical team
- Employee Assistance Program (EAP)
- Access to salary packaging options to reduce your taxable income for all employees, including our casuals
- Great parental leave benefits in addition to government parental leave.
Need more information?
For any enquiries, please email careers@rfdsvcic.com.au
To access the position description and to apply please click the ‘Apply’ to be redirected to our Career Centre.
Mandatory vaccination policy:
As part of the application process, you will be required to provide evidence of the following vaccinations:
- Hepatitis B
- Chicken Pox
- Measles, Mumps and Rubella
- Diphtheria, Tetanus and Pertussis
- Tuberculosis
- Annual Influenza
Please note that we are unable to accept applications submitted via email.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.
Mobile Patient Care employer: Royal Flying Doctor Service of Australia
Contact Detail:
Royal Flying Doctor Service of Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patient Care
✨Tip Number 1
Familiarise yourself with the Royal Flying Doctor Service's mission and values. Understanding their commitment to rural health care will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former Patient Transport Officers if possible. They can provide insights into the day-to-day responsibilities and share tips on how to excel in the role, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that may arise during interviews. Think of examples from your past experiences where you've demonstrated compassion, problem-solving skills, and teamwork, as these are crucial for the Mobile Patient Care role.
✨Tip Number 4
Stay updated on any changes in non-emergency patient transport regulations or practices. Showing that you are informed about the industry can set you apart from other candidates and highlight your commitment to professional development.
We think you need these skills to ace Mobile Patient Care
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Mobile Patient Care position. Tailor your application to highlight relevant experiences and skills.
Highlight Relevant Qualifications: Make sure to emphasise your qualifications, such as your Cert III in Non-Emergency Patient Care or any equivalent certifications. Mention any relevant experience in patient transport or healthcare settings.
Showcase Soft Skills: In your application, demonstrate your compassion, professionalism, and dedication to patient care. Use specific examples from your past experiences to illustrate these qualities.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your application through the designated Career Centre link and include all required documentation, such as proof of vaccinations and your current driver's licence.
How to prepare for a job interview at Royal Flying Doctor Service of Australia
✨Know the Organisation
Familiarise yourself with the Royal Flying Doctor Service's history, mission, and values. Understanding their commitment to rural health care will help you align your answers with their goals during the interview.
✨Highlight Relevant Experience
Be prepared to discuss any previous experience in patient transport or healthcare. Share specific examples of how you've provided care or support to patients, as this role requires compassion and professionalism.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you had to make quick decisions or solve problems under pressure. The interviewers will be looking for your ability to handle challenges independently while adhering to established policies.
✨Ask Insightful Questions
Prepare thoughtful questions about the Mobile Patient Care program and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
