Engineering Lead - Compute Reliability

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

We are seeking a Compute Reliability Lead to join our Compute team at Wise. The Compute team is pivotal in delivering a foundational platform that allows engineers to seamlessly run and scale workloads in a secure, reliable, and cost-effective container runtime environment.

As a Compute Reliability Lead, you will focus on maintaining system reliability, ensuring operational excellence, and supporting our customers' technical needs. You will play a crucial role in keeping our systems operational, developing operational tooling, and enhancing system visibility.

How We Work

At Wise, we believe in automation, programmatic implementation, and reusable design. We’re looking for individuals who can take a holistic approach to system reliability while also executing hands-on solutions. As we grow, ensuring security, scalability, and compliance becomes increasingly important.

You will focus on maintaining and improving the compute infrastructure, enhancing observability, and optimizing operational processes to support Wise’s mission.

What Will You Be Working On?

• Ensure System Reliability – Maintain and update systems to ensure continuous operation and meet business expectations.
• Develop Operational Tooling – Create tools that enable the team to manage clusters at scale and meet business needs efficiently.
• Support Customers – Assist customers with Kubernetes-related issues, provide expert guidance, and enhance documentation for self-service capabilities.
• Enhance System Visibility – Monitor systems to ensure they function as expected, improve dashboards, and provide interfaces for customer technical needs.
• Ensure Compliance – Align operations with legal and regulatory requirements, managing infrastructure governance to support sustainable growth.
• Facilitate Adoption – Unlock supported compute capabilities within our cloud infrastructure, such as deploying new clusters for internal teams.

Leadership & Team Management

• Lead and mentor a high-performing engineering team, fostering a culture of learning and innovation.
• Set clear objectives, provide feedback, and support professional development.
• Collaborate with cross-functional teams to align technical strategies with business objectives.

Operational Excellence

• Guide the development of a secure, resilient, and scalable platform.
• Develop reusable platform components to streamline operations for other engineering teams.
• Continuously improve operational processes to enhance efficiency.

What Do You Need?

• 1-2 years of experience leading teams in a technical capacity.
• Technical Expertise – Experience in maintaining and scaling microservices and platforms in a cloud-native environment.
• Cloud Platforms – Familiarity with AWS or GCP.
• Infrastructure Knowledge – Experience with Kubernetes and infrastructure automation tools.
• Global Collaboration – Ability to work across time zones and manage distributed teams.
• Effective Communication – Strong skills in communicating with both technical and non-technical stakeholders.

Starting salary: £110,000-£120,000 + RSU Wise Benefits

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.