Senior Product Engineer (Backend)

Manual is a fast-growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all-in-one healthcare platform which brings together world-leading medical expertise and technical excellence.

We are looking for a Senior Product Engineer to contribute to our mission of improving patients' health and their lives. To us, it’s more than just strong technical fundamentals. We’re looking for someone who brings deep engineering skills and a strong sense of product ownership.

Who You Are

• Empathy for the user – You care about patients having an exceptional experience. You spot clunky workflows and are motivated to fix them.
• Data-driven – You’re familiar with user analytics, feature flagging and observability tools. You default to data to guide your decision making.
• Cross-functional partner – You work closely with PMs, designers, and analysts to make decisions and shape the product together.
• Team contributor – You care about clean code, good reviews, and helping others grow. You lead by example, not just title.
• End-to-end ownership – You don’t just ship code; you take full responsibility for what you build. You care about the why, not just the what, and you’re just as comfortable in technical discussions as you are exploring user needs, product trade-offs, and impact.
• Bias for action - You agitate for change, to try new approaches and are an ambassador for innovation. You are willing to go outside your comfort zone to solve a problem quickly.
• First principle thinker - You can take a step back and think about problems holistically. You challenge assumptions and know when it's safe to take shortcuts.

What You Will Do

• Extreme Ownership – You’ll lead the full lifecycle of features: from understanding the problem and sketching out rough ideas, to building it, shipping it, and measuring how it’s performing.
• Drive & shape the future of our architectural vision. Helping us scale, move fast and onboard quickly.
• Craft clean, efficient code that’s built to last. Holding high standards for yourself and your peers.
• Create beautiful experiences that users can rely on. Utilising your eye for detail and the latest design ethoses.

Job Requirements

• At least 5 years of commercial experience as a software engineer or equivalent.
• Strong experience with a backend language, for example PHP, Python, Ruby or C#.
• Have worked with a range of database technologies and web frameworks.
• Comfortable across the stack – You’re not afraid of Javascript or to dive into cloud infra when needed.
• Great verbal and written communication skills and the ability to explain complex ideas in a simple way to non-engineering teammates.

This is a hybrid role and you need to be based in London (UK) or Sofia (BG) so you can be in the office 3 days per week.

About Manual

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss. MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing.

Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond.

After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.