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For Companies At a Glance
- Tasks: Lead our IT strategy and manage a growing team to optimise technology solutions.
- Company: Join a dynamic company in Birmingham focused on innovative technology solutions.
- Benefits: Enjoy a full-time, onsite role with opportunities for professional growth and development.
- Why this job: Be at the forefront of technology, driving impactful change in a collaborative environment.
- Qualifications: Proven senior IT leadership experience and strong knowledge of Microsoft technologies required.
- Other info: Ideal for those who thrive in fast-paced, change-driven settings.
The predicted salary is between 43200 - 72000 £ per year.
About Head of IT Location: Birmingham – onsite, full-time About The Role We\’re seeking an experienced and forward-thinking Head of IT to lead our technology landscape. This hands-on leadership role is perfect for someone who can align IT with business goals, lead service delivery teams, and optimize our Microsoft technology stack. You will lead a small but growing IT team, ensuring systems, infrastructure, and services operate smoothly. Your responsibilities will include strategy development, service management, stakeholder engagement, and technology delivery. Key Responsibilities Own and drive the IT strategy aligned with business objectives to build a technology-enabled organization using modern solutions. Lead IT operations, service delivery, and support across multiple sites. Manage and develop the internal IT team and third-party suppliers. Ensure robust, secure, and scalable infrastructure. Oversee Microsoft services (365, Azure, Intune, SharePoint, Teams, etc.). Champion ITIL-based service delivery, meeting SLAs and KPIs. Drive continuous improvement, automation, and standardization in IT services. Act as the escalation point for critical IT incidents. Support technology projects. Manage budgets, procurement, and vendor relationships. Ensure compliance with data security, GDPR, and best practices. What We\’re Looking For Proven experience in a senior IT leadership role (e.g., Head of IT, IT Manager). Strong background in service delivery and ITIL practices. Deep knowledge of the Microsoft ecosystem (Azure, Microsoft 365, Endpoint Manager, etc.). Experience with infrastructure, networking, cloud, and security. Excellent communication and stakeholder management skills. Ability to balance strategic thinking with operational delivery. Comfortable in a fast-paced, change-driven environment. Collaborative leadership style with mentoring skills. Nice to Have ITIL certification (v3 or v4) Microsoft certifications (e.g., Azure Administrator, MS-900) Experience in regulated industries or ISO27001 standards IT Audit experience Additional Skills Azure Intune ITIL Work Experience CTO / Head of Technology Head of IT Operations Systems Administrator Languages English If this sounds like your kind of role, we\’d love to hear from you. Apply now or contact us to learn more. #J-18808-Ljbffr
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT
✨Tip Number 1
Network with professionals in the IT field, especially those who have experience in leadership roles. Attend industry events or join online forums to connect with potential colleagues and mentors who can provide insights into the role and the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the Microsoft ecosystem, particularly Azure and Microsoft 365. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your previous experiences in service delivery and ITIL practices during any interviews. Be ready to share specific examples of how you've successfully led teams and managed IT operations in past roles.
✨Tip Number 4
Showcase your leadership style by highlighting your collaborative approach and mentoring skills. Think of instances where you've developed team members or improved team dynamics, as this aligns well with the expectations for the Head of IT role.
We think you need these skills to ace Head of IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT leadership roles, particularly focusing on service delivery and your knowledge of the Microsoft ecosystem. Use specific examples that demonstrate your ability to align IT with business goals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and leadership. Discuss how your previous experiences have prepared you for this role, especially in managing teams and driving IT strategy. Be sure to mention any relevant certifications like ITIL or Microsoft credentials.
Showcase Relevant Achievements: When detailing your work experience, focus on achievements that relate to the key responsibilities of the Head of IT role. Highlight instances where you improved service delivery, managed budgets, or led successful technology projects.
Prepare for Potential Questions: Anticipate questions related to your leadership style, experience with ITIL practices, and how you handle critical IT incidents. Prepare examples that showcase your problem-solving skills and ability to work in a fast-paced environment.
How to prepare for a job interview at TieTalent
✨Showcase Your Leadership Experience
As a Head of IT, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led teams, managed projects, and aligned IT strategies with business goals in your previous roles.
✨Highlight Your Microsoft Expertise
Given the emphasis on the Microsoft technology stack, be ready to discuss your experience with Azure, Microsoft 365, and other relevant services. Share specific projects where you optimised these technologies to drive business outcomes.
✨Emphasise Service Delivery Knowledge
Familiarity with ITIL practices is crucial for this role. Be prepared to explain how you've implemented ITIL-based service delivery in past positions, including how you met SLAs and KPIs while driving continuous improvement.
✨Demonstrate Stakeholder Engagement Skills
Strong communication and stakeholder management are key. Think of instances where you've effectively engaged with stakeholders, resolved conflicts, or facilitated collaboration between IT and other departments.
