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- Tasks: Serve customers, manage tills, and assist in stock management at Argos within Sainsbury's.
- Company: Join Sainsbury's, a leading retailer committed to helping everyone eat better.
- Benefits: Enjoy discounts, free food, generous holiday, and wellbeing support.
- Why this job: Be part of a passionate team delivering excellent customer service in an inclusive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm for customer service!
- Other info: Flexible part-time hours with guaranteed shifts and potential overtime opportunities.
Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them. Working in one of our Argos retail stores inside a Sainsbury’s you’ll serve customers on tills and on the collection counters, be present on the shop floor and help out your colleagues in the stock room.
It’s helpful but not necessary to have previous experience to work for us. What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do. Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends. You’ll have your guaranteed part-time hours every week and there may be overtime opportunities.
We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!
Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Family leave – generous maternity and paternity leave.
- Pension – Sainsbury’s will match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos and Sainsbury's values and customer service philosophy. Understanding their commitment to excellent customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for customer service in any interactions you have with the team or during networking events. Engaging positively with current employees can give you insights and make a lasting impression.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role involves part-time hours across various times, demonstrating your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Research common customer scenarios that might occur in a retail environment. Being able to discuss how you would handle specific situations can show your readiness for the role and your proactive approach to customer service.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your passion for delivering excellent customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles or experiences.
Tailor Your CV: Make sure your CV is tailored to the role of a Customer Advisor at Argos. Include relevant experience, even if it's not directly in retail, and focus on skills like teamwork, communication, and problem-solving.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the position. Mention why you want to work at Argos within Sainsbury's and how you align with their commitment to customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Sainsbury's
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share any relevant experiences where you went above and beyond for a customer, even if they are from previous jobs or volunteer work.
✨Familiarise Yourself with Argos and Sainsbury's
Do some research on Argos and Sainsbury's before your interview. Understand their values, products, and services. This will help you answer questions more effectively and show that you're genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Think about common interview questions related to retail and customer service, such as how you would handle a difficult customer or how you prioritise tasks during busy periods. Practising your answers can help you feel more confident.
✨Demonstrate Teamwork Skills
Since you'll be working closely with colleagues, it's important to highlight your ability to work well in a team. Share examples of how you've collaborated with others in past roles or projects, and emphasise your willingness to support your teammates.
